The Opportunity
CACI is seeking a Client Support Engineer to support the HQ SpOC/S2 with a wide variety of Information Technology (IT) related tasks. You will be part of a team providing essential IT support to a dynamic organization within the United States Space Force (USSF). You will be responsible for configuring, troubleshooting, repairing, and maintaining computer systems, peripherals, and mobile devices for customers O-6 and below. In addition, you will augment the Cybersecurity Liaison program, assessing and reporting security incidents and sanitizing computer systems.
Responsibilities
Qualifications:
Required:
A current TS//SCI clearance is required.
Experience of 2-4 years of professional experience in a related IT support role.
A willingness to learn, teach and share information in a team environment.
Experience troubleshooting hardware and software issues.
Experience installing software and resolving client configuration issues.
Experience with military devices such as desktops, cellular phones, iPads, printers, tablets, etc.
Ability to track the status of IT issues from submission to resolution.
Knowledge of cybersecurity principles and incident reporting.
Familiarity with processing, transferring, and disposing of accountable IT assets according to relevant regulations.
DOD 8570.01 IAT Level II Certification (SEC+ or eqv.)
Must be self-motivated with good interpersonal and written/verbal communication skills
Desired:
Experience supporting government or military organizations.
Experience with Active Directory and other administration tools.
Experience with the REMEDY ticketing system.
Relevant certifications (e.g., CompTIA A+, Network+, Security+).
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
The proposed salary range for this position is:
$75,200-$158,100CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.