Job Description:

Drive innovation. Empower clients. Shape the future of mobility.

At DXC Technology, we help global organizations harness the power of innovation to thrive on change. With a presence in 70+ countries and a client base of nearly 6,000, we deliver next-generation IT services and solutions that transform industries. Join us and be part of a team recognized globally for its commitment to excellence and corporate citizenship.

About the Role

As a Client Success Manager (CSM), you’ll be the strategic partner and trusted advisor for key automotive clients. You’ll lead the orchestration of cross-functional teams across offerings like Embedded Software Development, R&D, Data & AI, Custom Applications, and SAP—ensuring seamless delivery, long-term client satisfaction, and sustainable growth. This is a high-impact, client-facing role that blends relationship management, technical insight, and business strategy.

🎯 What You’ll Do

Client Partnership & Growth

Be the voice of the client within DXC’s Consulting & Engineering Services (CES) Build deep, trusted relationships with client stakeholders Understand client goals, programs, and tech landscape to align DXC solutions Identify and drive cross-sell opportunities with internal partners 

Revenue & Account Strategy

Collaborate with market leaders and industry SMEs to shape account plans Drive revenue growth through proactive opportunity creation and strategic planning Ensure contract renewals and long-term account health 

Delivery Excellence

Lead teams across CES to ensure high-quality delivery Monitor KPIs like margin, staffing mix, and automation efficiency Oversee fixed-price projects to ensure on-time, on-budget delivery ✅ What You Bring5+ years in IT, account management, or sales-related roles Minimum 5 years of experience in the automotive industryStrong technical acumen (hands-on experience not required) Proven ability to coordinate complex, multi-offering accounts Fluent in English and German Client Relationship ManagementDelivery & Operational ExcellenceForecasting & Financial OversightEscalation Handling & Crisis ManagementStrategic Thinking & Business AcumenCommunication & InfluenceMature Leader with at least 5 years of experience as an Automotive Industry Delivery Lead or CSMAbility to manage multiple internal stakeholders: Recruiting, HR, RM, Sales, Solutions, Engineering DeliveryExperience in managing cross-locations teams. I.e. experience of managing teams across several countries.Relevant Automotive and Manufacturing business understandingAbility to react fastHands onOpened mindedAble and willing to run extra milesAbility to manage proactivelyAbility to anticipate and manage the issues🌍 Why Join UsWork with top-tier automotive clients on cutting-edge digital transformation Collaborate with global experts in a dynamic, inclusive environment Shape your career with learning, growth, and leadership opportunities Be part of a company that values innovation, integrity, and impact 

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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