Client Specialist – Business Insurance

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Specialist at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Client Specialist on the Business Insurance team, you’ll deliver the client effective and efficient resolutions to their business risk management needs. You will need to manage multiple priorities efficiently, communicate with clients in a clear and concise fashion, identify issues and implement appropriate resolutions, and collaborate with other team members and carrier partners.

Lead the preparation of insurance proposals for clients and drive the remarketing processPrepare and manage coverage endorsements and cancellationsResponsible for the preparation of certificates of insuranceAnalyzes, prioritizes and interprets information drawing accurate conclusionsWork conjointly with the producer and other service team members on the account so all parties are aware of important activities happening on the accountKeep current on rates, forms, and coverage changes through bulletins, seminars and training offered.Maintain knowledge of carrier appetites and capabilitiesDrive and support agency and departmental goals for retention, upselling, and new salesIdentify opportunities for efficiency and effective improvements within department and agency

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

Bachelors in business, finance, risk management, communication, or equivalent degreeExperience in the insurance industry

These additional qualifications are a plus, but not required to apply:

Property & Casualty License (required in first 3 months)CISR designation (required in first 3 years)

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

Generous time off, including personal and volunteeringTuition reimbursement and professional development opportunitiesHybrid workCharitable contribution match programsStock purchase opportunities

To learn more about a career at MMA, check out our website or flip through our recruiting brochure.

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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