Bloomberg Media are looking for an ambitious, customer-service orientated leader to join our European Client Services team, which manages a range of cross-platform, cross-discipline programmes anchored in custom content as well as integrations and wider commercially strategic partnerships. Strong relationship and project management skills are critical, as you'll be working directly with clients and independently leading project teams from kick off through to completion.

You'll need a strong command of our full suite of services and products, as well as analytical expertise around performance data in order to help make the right recommendations to our clients at the right time to drive client success and revenue growth. We’re looking for someone who will be viewed by our clients as an extension of their own team: someone who truly understands their business and continually adds strategic value.

Although this is an individual contributor role, there is also an expectation for an experienced, operator who is comfortable with senior stakeholders and strategic decision making prowess that leads to improved business outcomes. You will be required to demonstrate outstanding leadership through communication, collaboration, operational excellence and measurable strategic outcomes.

We’ll trust you to:
Act as a senior point of contact for key clients across complex media projects, ensuring client satisfaction and nurturing long-term relationships through high-quality delivery and effective communicationOversee the smooth running of creative projects from start to finish, including managing day-to-day project schedules, creative deliverables, internal meetings and reviews & working closely with creative, account and operational teams, to deliver high-quality work, on time and on budgetDevelop a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges. Actively guide towards client goals / KPIs throughout project and delivery, with a view to renewal and growthBe a strategic partner offering consultation and advice throughout the project lifecycle and feed back into the business via internal stakeholders. Identify upsell opportunities and help pitch clients on new engagementsActively manage campaign performance tracking & optimizations (alongside key stakeholders such as Traffic/PCM/Social)Build strong, trusting relationships and own communications with internal partners ensuring they feel supported and clear on direction. Provide strategic and operational support as needed with a focus on problem-solving, improving efficiency, and championing collaborationUpdate internal systems with required project updates, ensuring that all documents adhere to internal guidelines and best practice processesSupport the Head of Client Services, Europe, in building a culture of respect, trust, excellence and appreciation both within client services and the wider media teamShow awareness of, and constant curiosity for, current marketing / media trends, feeding growth opportunities and innovative ideasDemonstrate knowledge of internal processes and owners (utilize networks to get things done), look for opportunities for continuous improvement of processes and systems.
You’ll need to have:
5-7 years of experience in an account management, project management or integrated production role in an agency or media settingExperience with international video production and/or in the European regionProven success launching large-scale integrated media campaignsBroad understanding of media and marketing trends, as well as their impact on business strategiesDemonstrated ability to work in a fast-paced, dynamic environment with limited guidanceWillingness and ability to travel when neededPositive, can-do attitude, with a desire for continuous personal and professional development.Calm disposition when working to deadlines
If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know the next steps