Richmond, Virginia, USA
6 days ago
Client Services Insurance Processor, Business Insurance

Marsh McLennan Agency

Client Services Insurance Processor

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Services Insurance Processor at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Client Services Insurance Processor, you will be answering requests from customers and co-workers within the standard turnaround time; whether it’s proof of insurance, a certificate of insurance, or something else. Dialing into the details is critical to making sure our customers are covered. The data you enter must be accurate. You’ll be using technology to process solutions for customers, operating multiple systems to find answers on the fly. You will partner with our Business Insurance Teams regarding policies and coverage, helping to ensure our clients’ requests are handled appropriately.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

High school diploma or equivalentPrevious Customer Service experienceLegal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

Property & Casualty license (or ability to obtain within 90 days).Proficiency with Microsoft Office products

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfilment through meaningful work.

Some benefits included in this role are:

Generous time off, including personal and volunteeringTuition reimbursement and professional development opportunitiesHybrid workCharitable contribution match programsStock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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