Client Services Analyst - Consumer Health
IQVIA
**Make an Impact in Consumer Health – Join IQVIA Nordics as a Client Service Analyst!**
We’re looking for a dedicated and talented **Client Service** **Analyst** to join our **Consumer Health team** in the heart of Hagastaden – Stockholm’s vibrant Life Science hub. In this full-time role, you’ll be a key partner to leading Consumer Health brands, ensuring the success of their sales data deliveries and transforming insights into impact.
**Position: Client Service Analyst, Consumer Health**
As a Client Service Analyst in our Consumer Health team, you will be the primary point of contact for our customers, providing exceptional support and guidance. You will build strong professional relationships with your allocated clients, assisting them with queries, support, and trainings on our current deliveries. Your role will also involve ensuring accurate and timely communication of support issues to relevant departments. Some business travel within the Nordic countries may be required for trainings and meetings.
**Key Responsibilities:**
+ Build strong client relationships by delivering clear, proactive support on both current and new data deliveries
+ Conduct research, analysis, and create reports to respond to client requests and inquiries
+ Perform first-line data investigation
+ Conduct customized client training sessions on current front-end tools
+ Report internally on projects, actions, follow-ups, and opportunities
**Skills and Competencies:**
+ Fluent in Swedish and English (mandatory)
+ Strong analytical mindset
+ Client-focused with excellent communication skills
+ Willingness to learn new solutions, tools, and processes
+ Organized and solution-oriented
+ Proficient in Microsoft Office and experience with various BI tools
**Preferred Qualifications:**
+ Experience from the Consumer Health, FMCG, or Pharma industry
+ Proficiency in an additional Nordic language
+ Strong team spirit and a proactive, client-focused mindset
**Why Join Us?**
At IQVIA Nordics, we believe in fostering a collaborative and inclusive work environment. We offer opportunities for growth and development, and we are committed to making a positive impact on the healthcare industry. Join our team and be part of a company that values innovation, excellence, and teamwork.
**Apply Now!** We look forward to receiving your application. Come and join our great team and help us move healthcare further!
\#salesanalyst #consumerhealth #clientservices
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
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