Client Service Representative (CSR) **Kunkel & Associates, Inc.** 1 Positions ID: 1767353 Posted On 03/28/2025 Refreshed On 08/13/2025 **Job Overview** The Client Service Representative is responsible for carrying out various P&C activities related to the servicing and development of clients’ insurance programs. **Requirements** Key Responsibilities: · Prepare and process “special” Certificates of Insurance, according to company guidelines · Manage CSR24 portal for clients, including setting up access and troubleshooting technical issues · Create and Renew certificate masters · Create and manage monthly reports for clients · Process change requests · Check non-premium endorsements · Send out cancellation certificates as needed · Create and organize renewal questionnaires · Order Loss Runs from insurance companies and review for large losses/reserves · Review Motor Vehicle Records · Assist administrative team as needed · Other duties as assigned Skills/Qualifications: · BA or BS or applicable job experience · 1-3 years experience in P&C or related field · Must have strong Outlook, Word, Excel and PowerPoint Skills · Ability to work in a fast-paced environment while adapting to changing deadlines and priorities · Excellent verbal and written communication skills required Primary Contact 13337 Kim Budde Director of Human Resources, HR 563-585-2310 Phone Phone Phone Fax kim.budde@kunkel-inc.com Email True False False **Job Details** Categories Customer Service Insurance Location Dubuque, IA Job Type Employee Full/Part Full Time Company ID 1111 Job REQ # 1767353 \# Positions 1 Start Date 20250328 End Date 20250914 Featured Job TH Ad TH Comments **Similar Jobs** Bilingual Member Services Coordinator Cottingham & Butler/ SISCO Customer Service Representative Medline Industries Customer Service Representative Cottingham & Butler/ SISCO Branch Service Representative (Platteville) Dupaco Community Credit Union CUSTOMER SERVICE/RECEPTIONIST Telegraph Herald Client Service Representative Cottingham & Butler/ SISCO Customer Service Representative Medline Industries Claims Representative Cottingham & Butler/ SISCO Membership Services Representative Dubuque Community Y Customer Service Representative Hirschbach Motor Lines, Inc. **Share this Job** Kunkel & Associates, Inc. **About the Company** **Kunkel & Associates** is a commercial insurance brokerage and consulting firm committed to providing quality service through unparalleled professionalism and personalized attention for over 15 years. Our team provides consultative solutions for your transportation, property and casualty, and employee benefits needs. Our organization continues to grow and develop by bringing innovative advantages to our clients; including: comprehensive nursing services, resource consulting, safety and loss control management, and claims management. **Work with us, not for us.** At Kunkel & Associates, we continue to search for talented individuals to join our team. If you are seeking a position that is rewarding, challenging, provides growth opportunities, and is fun, consider a career with us. Even if you don’t see the position you’re looking for, please still apply. We’re always interested in talking to great people. K&A Locations: Dubuque, Iowa (Headquarters); Madison, Wisconsin and Kansas City, Kansas Check out our recruitment video: https://kunkel-inc.com/careers to learn more about what we do at Kunkel and our team members!