Work closely with client for accurate and timely payroll, labor pension, national health insurance, labor / employment insurances and tax (national taxes and regional taxes) related calculation Coordinate closely with internal teams to ensure Client services and cases are monitored and delivered in and accurate, timely and professional manner. Maintain client relationship to improve client’s satisfaction Provide suggestions, counselling, and updates to Clients in areas of Labour Laws, payroll, labor pension, national health insurance, labor / employment insurances, Individual Income tax policy, HR processes etc. Maintain client services procedure manuals and business process documents Participates in testing and validation of services and system upgrading Coordinate with internal teams to ensure Client services and cases are monitored and delivered in an accurate, timely and professional manner. Manage and maintain service schedules and related task/events in accordance with ADP and Client Requirement. Maintain client services procedure manuals and business process documents Assist Client Service Manager in reviewing and improving services processes and procedures Participates in testing and validation of services and system implementation Participates in potential Clients meeting to provide expert HR and Service advices. Provide Training to Client and internal operation teams. Bachelor degree or above in HR Management, Business Administration or related With 3 years + hands on Payroll & Lodgement experience, or HR professional particularly in the area of C&B and labour law Be familiar with salary structure, employment, Statutory benefit., payroll and tax rules Good command of spoken and written English Professional attitude, efficient, and attention to details Good team spirit, communication and interpersonal skill Good computer skills particularly in Excel, and Word

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.