As a Client Service Representative, you will respond to customer inquiries by telephone or e-mail to provide inquiry or problem resolution. You will resolve routine and complex sales problems and work with the sales team to communicate solution. You will analyze a sales reps service needs in order to enhance customer experiences. **Responsibilities:** + Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. + Process payments for cash account customers. + Research and resolve customer problems, acting as the customer liaison between other departments when necessary. **Qualifications:** + High School Degree or Equivalent required + College Diploma preferred + 2-4 years of relevant experience + Solid interpersonal skills that allow one to work effectively in a diverse working environment + Able to effectively communicate both verbally and in writing + Able to work well under pressure + Strong attention to detail + Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times + Computer literate, including effective working skills of MS Word, Excel, and e-mail \#LI-A1