Client Service Manager Home Care
AccentCare, Inc.
Overview Find Your Passion and Purpose as a Client Manager with AccentCare in Waco, Texas! Reimagine Your Career in Corporate Healthcare As a professional, you know that what you do impacts you as much as our patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it’s really special to be a part of our patient’s health journey and create incredible memories while providing world-class patient care. Salary Range: $40k - $43k /yr This is an office-based position - local travel required Business Hours: Monday - Friday; 8:00am - 5:00pm On-call rotation Offer Based on Years of Experience What You Need to Know Client Service Manager Responsibilities: Responsible for providing overall strategic and operational leadership for a segment of the branch team. Responsible for business development initiatives and managing all functions necessary to ensure operational, service, and business goals are aligned with company and division business objectives. Manages the overall operations of a segment of the branch team. Responsible for the overall quality and depth of the segment Caregiving pool; meeting Care Partner, Client and Referral Source Satisfaction goals, adherence to Company Policy and Procedure and Compliance guidelines. Successfully implements business initiatives Oversees the day to day activities of the assigned Team staff, including recruiting, hiring, assessment activity, staffing / scheduling, risk management requirements, timekeeping requirements, and all compliance and human resource needs Ensures on-call oversight and support for clients and field staff needs Ensures all cross referral opportunities within the branch are identified and sourced appropriately Qualifications Client Service Manager Requirments: High School Diploma or GED required Must have completed at least two years (60 credit hours) of college-level education. Or two (2) year’s management or supervisory experience in healthcare Can substitute one (1) year of leadership experience in healthcare with one (1) year of full-time study at an accredited college or university. One or more years of Business Development experience preferred Home Care or Staffing Experience preferred Valid Driver’s License
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