Crawley, GB
3 days ago
Client Relationship Executive
Are you passionate about building strong client relationships and driving sales growth?

We're working with a leading manufacturer and supplier renowned for their first-class customer service and product quality, who are looking to welcome a Client Relationship Executive to their team in Crawley.

About the Role:
As a Client Relationship Executive, you'll play a vital role in nurturing warm leads generated through marketing efforts, engaging with potential customers to identify their needs, and guiding them through the sales process. You'll be the friendly, knowledgeable point of contact who provides product information, prepares quotes, and arranges follow-ups to move opportunities forward.

Key Responsibilities:Manage and progress warm leads generated through engagement and prospect marketing campaignsEngage with potential customers to understand their requirements and guide them through the sales journeySend product literature, discuss options, provide quotes, and arrange timely follow-upsDevelop and maintain relationships with industry-relevant businesses, introducing how the company can meet their needsIdentify and reconnect with lapsed customers, understanding reasons for disengagement and using a consultative, solution-based sales approach to rebuild relationshipsSupport the wider sales team by handling inbound sales calls, emails, and customer enquiriesRepresent the company at customer open days, exhibitions, and networking eventsCollaborate closely with communications and branding teams to ensure consistent messaging and brand presence
Who We're Looking For:Proven experience in a proactive business development or sales role, ideally within construction or manufacturing sectorsStrong understanding of sales fundamentals and consultative selling techniquesExcellent communication and interpersonal skills, with the ability to build rapport and trust quicklyHighly organised and accountable, able to manage your own sales pipeline effectivelyA team player who is motivated by contributing to company growth and working collaboratively
The Package:£36,000 - £40,000 DOE + performance bonusesMonday - Friday, 8:30am - 5:00pmEmployer pension contributionTraining programmes availableHybrid working available after probation20 days holiday + bank holidays + birthday off (increasing by 1 day per year up to 25 days)
Why Join Them?You'll be joining a company that values quality, innovation, and customer service. They invest in their people through ongoing training and offer a supportive, flexible working environment. Sound of interest? Apply now to hear more.
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