Job Description

Every scientific company has goals and challenges alike—fast throughput, efficient asset and resource management, the ability to plan ahead, and the capability to compete!

Agilent CrossLab Enterprise Services offer over 40 years of experience in day-to-day lab operations management. We help companies understand the challenges in their lab and highlight industry best practices to drive success.

We are currently seeking an expert level Project Manager who plans, directs, and coordinates activities related to Agilent CrossLab Enterprise Services’ design and implementation of customer Asset Performance Management (APM) programs.

The Project Manager participates in the conceptual development of APM solutions, develops the project and oversees its organization, scheduling, and implementation. This Project Manager accomplishes project objectives by planning and evaluating all project activities.

The Project Manager will work directly with a cross-functional internal team comprised of sales, delivery, engineering, business development resources, and the customer to ensure the project objectives are aligned with the contracted scope of work.

Specific Responsibilities include:

Works with sales team in pre-sales activities, negotiation, and contracting process.

Translate scope of work requirements and commitments into fully implemented asset performance management program.

Establish project objectives, policies, procedures and performance standards within boundaries of company policy and contracted work scope specifications.

Track, manage and resolve project issues as they arise throughout the project lifecycle.

Interpret and explain plans and contract terms to internal resources and clients.

Develop and deploy solutions while adhering to project management process and methodology.

Provide Cross-functional team leadership that is aligned with Agilent policies and procedures.

Represent company in customer-facing project meetings and attend strategy meetings.

Formulate reports by extracting required data from various sources, concerning such areas as work progress, costs and scheduling, for internal and external distribution.

Work with sales and service management to facilitate financial aspects of contracts to protect company’s interest and simultaneously maintain good relationship with the customers and suppliers.

Track and reconcile revenue, cost of goods, accruals, and customer invoices using principles of cost accounting.

Qualifications

Bachelor's degree, technical degree or a combination of education and experience.

8+ years of relevant experience.

Formal Project Management training or equivalent experience.

Understanding of laboratory instrument service and maintenance business (process & financial).

Proficiency in MS Excel, MS Word, MS PowerPoint (MS Access and MS Visio helpful), and the ability to lead presentations with confidence.

Demonstrated success applying industry-accepted project management tools, processes, and methodologies.

Proven ability to manage client relationships with a strong focus on customer satisfaction.

Strong cross-functional team leadership.

Strong business acumen skills.

Excellent written and verbal communication skills; fluent in English.

Willingness to work varied hours when vital to achieve the desired results; occasional overnight travel required.

Preferred skills:

Basic GMP and GLP experience.

PMP certification.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least August 13, 2025 or until the job is no longer posted.

The full-time equivalent pay range for this position is $114,080.00 - $213,900.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required: 35% of the Time

Shift: Day

Duration: No End Date

Job Function: Services & Support