Client Relationship Management: Build trust and strong partnerships with client personnel at all levels, leveraging relationships to position the company as a preferred partner. Quest Global Engineering Services Global Headquarters: 7 Temasek Boulevard, #09-04 Suntec Tower One, Singapore 038987 Quest-global.com • Business Development: Drive the opportunity management cycle (Prospect-Evaluate-Propose-Close) to grow revenue, expand into new services, and enhance account engagement through strategic and unsolicited campaigns. • Strategic Account Planning: Develop and execute account strategies, including SWOT analysis, growth identification, and competitive reviews, to guide investment and resource allocation. • Customer Engagement and Communication: Conduct regular customer reviews, deliver branded communications, and ensure proactive and transparent communication aligned with client needs. • Solution Selling: Collaborate with delivery teams to propose tailored solutions, leveraging cross-sell and up-sell opportunities to enhance customer value. • Account Operations and Governance: Oversee the entire account lifecycle, including strategic pricing, proposal development, forecasting, and billing rate negotiations to ensure profitability and operational excellence. Partner with Delivery management to achieve goals and support strategic initiatives. • Team Leadership and Development: Lead sales and delivery teams in a matrixed environment, fostering collaboration, guiding professional growth, and aligning efforts to strategic objectives. • Market and Revenue Strategy: Analyze competitive landscapes, structure large deals, and drive revenue growth through strategic investments, pricing strategies, and innovative business models. • Expanding Client Partnerships: Identify opportunities to expand into new geographies, divisions, or services, ensuring alignment with the client’s evolving needs and strategic goals.
Work Experience
Results-driven, analytical, and self-motivated with the ability to work independently. • Decisive thinker with strong networking and relationship-building abilities. • Demonstrated ability to thrive in a highly competitive environment, consistently outperforming goals and delivering results with a winning attitude. • Excellent leadership, communication, and interpersonal skills; effective in executive-level presentations. • Proficient in strategic planning, CRM tools, and sales strategy execution. • Maintains focus and persistence in challenging situations, with a track record of overcoming obstacles to achieve success. • Ability to gather information, accurately assess situation and next steps, then lead, coordinate, and leverage internal resources to advance potential customer solutions. • Familiarity working with global remote teams and offshore delivery models.