Who We Are:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com.
You Are:
A seasoned Client Partner who will play a key role in our growth, tasked with rapid business expansion within accounts, including growing a select client cluster with clearly established top line and bottom line targets, and selling new service offerings and solutions to the client cluster in order to achieve targeted results.
The Opportunity:
· Provide strategic leadership for large or multiple stakeholder relationships in engagements typically valued at $15M or more annually. · Prepare and track long and short-term goals in alignment with corporate strategy, ensuring business revenue and EBITDA growth, customer satisfaction, and associate engagement. · Demonstrate positive movement in relationship maturity from C-suite level and below, with visible progress quarter-over-quarter. · Leverage connections for deal sensing or early warnings. · Enable quick wins for the organization by leveraging internal assets and teams. · Partner with clients to solve customer problems and identify additional business opportunities. · Improve quality of revenue through revenue-sharing models and driving digital transformation programs. · Track quarterly progress on revenue and EBITDA aligned with corporate goals. · Prepare long-term and short-term goals and account objectives. · Present reports on account progress, quotas, and goals to senior leadership and stakeholders. · Communicate objectives and progress to matrixed teams. · Provide strategic leadership for extensive interrelated programs of work, ensuring digital acts as a change-enabling agent. · Apply extensive business and technological expertise to conceive and implement innovative ideas. · Negotiate contracts on behalf of the company. · Establish cost parameters, budgets, campaigns, and ensure ROI on investments. · Fully accountable for business performance and cost controls throughout the business cycle. · Periodically evaluate employee performance and goals using corporate-defined tools. · Motivate team members to exceed expected goals and ensure engagement and retention of key talent.
What You Need:
· At least 12 years of experience in portfolio management, sales, and client relations. Proven experience in strategic leadership and stakeholder management. Strong understanding of corporate strategy and financial performance metrics. Excellent communication and negotiation skills. Ability to drive digital transformation and innovative solutions. Experience in managing large-scale engagements and complex programs.
Role Location: Dallas, Fort Worth, Plano or Frisco, TX (At client site 5 days/week)
Compensation Range: $148K to $222K base/annually
Benefits
Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.
Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.
Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.
What we believe:
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters belonging, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Humility:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity:
Through business, we will better the lives of those less fortunate than ourselves.
Integrity:
We honor our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
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