What We're Looking For:

As a Client Manager, you will be part of a highly skilled team of business process and industry experts, managing critical Customer escalations and relationships. You will take ownership of complex Customer issues, develop resolution plans, and drive them to successful completion while ensuring a high-quality Customer experience. The ideal candidate has a strong background in process improvement, accounting, and consulting on enterprise ERP best practices, along with excellent problem-solving and executive communication skills to achieve trusted advisor status.

Successful candidates are self-directed, consultative professionals with a passion for solving complex challenges. The candidate also has relevant proficiency with ERP applications and core Business Processes, Oracle NetSuite platform experience preferred. This includes Implementation, Customer Success Manager, and/or end-user experience.

Career Level - IC3