Client Manager – Employee Health & Benefits

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Manager at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Client Manager on the Employee Health & Benefits team, you’ll communicate thoroughly with clients and vendors to ensure a common understanding of each issue, where an issue stands at any given time, and ultimately how each issue is resolved. Additionally, you will market new and renewal business, maintain rapport with clients and carrier representatives, and  be familiar and knowledgeable with multiple carrier guidelines, products and plan options. You’ll be asked to develop effective business relationships with assigned clients through day-to-day services assistance, and act as the liaison between client and vendors/carriers to resolve issues. Finally, you will assist with marketing data gathering including assembly of census, claims, and policy specific information for benefit plans.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

High school diploma or equivalent.Minimum of 1-3 years of human resources and/or benefit insurance experience.Familiarity with insurance company markets, binding authority, and underwriting guidelines.Excellent verbal and written communication skills, with the ability to professionally interact with clients, vendors, and co-workers, and to maintain a positive team environment.Strong analytical and organizational skills, with the ability to negotiate, evaluate client needs, manage multiple projects, and work under pressure while maintaining attention to detail.Must be a self-starter with strong time management skills, capable of multi-tasking, prioritizing tasks, and meeting deadlines under pressure.High level of proficiency with Microsoft Office applications (Excel, Word, PowerPoint, Outlook).

These additional qualifications are a plus, but not required to apply:

Bachelor’s degree in business, finance, human resources, communication, or a related field preferred.Life & Health State License (required within 3 months of hire).

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

Generous time off, including personal and volunteeringTuition reimbursement and professional development opportunitiesHybrid workCharitable contribution match programsStock purchase opportunities

To learn more about a career at MMA, check out our website or flip through our recruiting brochure.

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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