You will represent the company to external and internal customers, answer service and technology-related questions, interpret and clarify customer study designs to place into proposals/contracts, develop pricing strategies for customer contracts and negotiate for maximum company revenue. You will also assist in developing strategies to grow current business as well as win new business. The role will also require you to provide valuable insight into forecasting services by business line, customer and facility as well as ensuring maximum capacity utilisation by working with operations to identify studies and clients to prioritise.