Job Summary
The RBC Capital Markets Client Intelligence team plays an integral role in support of the firm’s key strategic client initiatives. The Client Intelligence team is part of the Business Resource Management division which supports all global businesses within Capital Markets including Global Markets Sales & Trading, Corporate Banking & Investment Banking.The CI team is responsible for ensuring accurate client data & reporting across revenues, balance sheet, capital, CRM and competitor benchmarking data. This data is leveraged to deliver actionable insights that empower the business to make more informed decisions on its clients and supports its formulation of sales and client strategies.
The team offers individuals the opportunity to be part of a collaborative, creative and innovative organization with a collective ambition to deliver best-in-class business intelligence.
Job Description
Client Intelligence Data Analyst
What is the opportunity?
The RBC Capital Markets Client Intelligence team plays an integral role in support of the firm’s key strategic client initiatives. The Client Intelligence team is part of the Business Resource Management division which supports all global businesses within Capital Markets including Global Markets Sales & Trading, Corporate Banking & Investment Banking.
The CI team is responsible for ensuring accurate client data & reporting across revenues, balance sheet, capital, CRM and competitor benchmarking data. This data is leveraged to deliver actionable insights that empower the business to make more informed decisions on its clients and supports its formulation of sales and client strategies.
The team offers individuals the opportunity to be part of a collaborative, creative and innovative organization with a collective ambition to deliver best-in-class business intelligence.
What will you do?
Use SQL, Python and Tableau to pull data from various sources to provide accurate and timely client data and analytics to stakeholdersUse Tableau & Excel to develop and maintain reports, dashboards and other data visualizationsResponsible for various daily, weekly, monthly reports to stakeholdersEnsure data quality and integrity, run various control reports and processes to address data errorsDevelop and maintain client feedback database and other client databasesResponsible for facilitating the timely upload of manual client revenues to databaseCollaborate with IT and Operations to address technical and operational issues impacting data qualityInvestigate and address client hierarchy inconsistenciesPerform ad-hoc analysis and data clean up as neededProvide client briefs to senior leadership and stakeholders as requiredWhat do you need to succeed?
Must-have:
Passion for data and analytics; at least 2 years of work experience in operations, data management and/or reportingPositive attitude and collaborative work approachAbility to work in fast-paced environment; be agile and flexible to support business needsStrong written & verbal communication skillsAmbition & drive; doesn’t settle for status quo and looks for ways to improve and thinks outside the boxStrong attention to detail and demonstrated ability to query, organize and structure large amounts of dataProficiency in BI tools, preferably TableauStrong proficiency in Excel (pivot tables, formulas, charts & graphs)Bachelor’s degree or higherNice to have:
Capital Markets experience, knowledge of Global Markets products (Fixed Income, FX, Commodities, Futures and Equities) or Corporate & Investment Banking businessesExperience with client provided ranking and feedback such as scorecards and broker votesAbility to effectively communicate to senior management in a concise mannerStrong PowerPoint skills; ability to synthesize large amounts of information to key takeaways and themesProficient understanding of code versioning tools (e.g. Git)Proficiency with SQL (optimizing large complicated SQL statements) and its variation among popular databasesExperienced with Python frameworks and libraries (e.g. Pandas)Experience working with Alteryx (data cleansing, data aggregation)Working Hours: 8AM – 5PM EST or 8PM – 5AM Kuala Lumpur Time (+/- 1-2hrs)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutualWork in a dynamic, collaborative, progressive, and high-performing teamAbility to make a difference and lasting impactJob Skills
Adaptability, Critical Thinking, Customer Service, Detail-Oriented, Financial Engineering, Financial Statement Analysis, Investments Analysis, Personal Development, Personal Initiative, TeamworkAdditional Job Details
Address:
PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYACity:
PutrajayaCountry:
MalaysiaWork hours/week:
40Employment Type:
Full timePlatform:
CAPITAL MARKETSJob Type:
RegularPay Type:
SalariedPosted Date:
2025-05-07Application Deadline:
2025-07-31Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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