Job Overview

Under close guidance or supervision, develops the skills necessary and learns the basic knowledge needed to provide support to clients.

Essential Functions

Learn how to provide day-to-day guidance and support to clients

Learn the technical skills necessary to answer client queries, maintain logs, and ensure follow-through

Develop interpersonal skills to build effective business relationships with defined clients

Gain an understanding of clients’ potential business needs

Acquire knowledge to ensure accurate and timely communication of support issues to relevant departments within the support cycle

Provide support to other team members

Qualifications

Education:Bachelor's Degree –Ongoing

Experience:

Some related work experience –Preferred

Experience in an IQVIA role –Preferred

Pharmaceutical industry experience –Preferred

Technical Skills:

Proficient in PC applications such as Excel and PowerPoint

Communication:

Ability to communicate effectively with various levels in the organization (written and oral)

Analytical Skills:

Ability to carry out some analysis and information gathering to resolve problems on routine matters

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com