**Your role and responsibilities** Davies Veterinary Specialists is currently recruiting for a full time Client Finance Administrator that reports to the Finance Manager to assist in the day to day running of our busy referral centre. You must be able to work as a team as well as independently supporting our clients, patients, and clinical teams in our busy practice. This is a rewarding and challenging role that will require teamwork and dedication. Key roles include: + Reconciliation of Daily Takings. + Billing and Finance support, covering sales, charges and payments. + Assessing and submitting Insurance Claims in a timely manner along with + Reviewing accounts and clinical history to assist our clients who require a direct claim. + Assisting clients with general finance and insurance queries including guiding policyholders on how to proceed with the insurance claim and keeping them always informed, both verbally and in writing. + Ensuring prompt and accurate payment of insurance shortfalls along with excess and co-payment liabilities. + Credit control for outstanding payments, Insurance shortfalls and Payments direct from Insurers. + Telephone and face to face discussions with our clients. This is a full-time role working 40 hours per week. Saturday working on rota basis (Approximately 1 in 6-8 weeks). **Benefits** + 5 weeks holiday + bank holidays + Birthday Leave + Career progression opportunities + Staff discount schemes + Life Assurance + Enhanced sickness pay + Enhanced equal family leave + Employer contribution pension scheme + Income Protection + Wellness program including: + Employee assistance program + Eyecare voucher scheme + Free annual Flu jab + Cycle to work scheme + Recruitment referral reward scheme **About us** Davies is one of Europe's largest and most diverse small animal veterinary referral centres, with a team of over 200 people. We are situated in the beautiful Hertfordshire/Bedfordshire countryside, within 50 minutes of London by train. Founded over 20 years ago, Davies is recognised as a leader in the veterinary referral sector, offering a diverse range of multi-disciplinary services. We are also known for our pioneering sustainability initiatives within the industry, having gained the Investors in the Environment Green Award and won several other awards. At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone. **Davies Veterinary Specialists** is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets. We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose. \#LI-ST1 #LI-Onsite