Mississauga, ON, L5B 3P7, CAN
21 hours ago
Client Field Manager – Ontario
Job Summary: Oversee with excellence a team of field colleagues to train, mentor and support in achieving client and team KPI's Responsibilities and Duties: + Deliver on Client's strategic strategy + Oversee a field team of 30+ colleagues + Recruiting – conducting interviews, job offers, completing contracts for team + Training delivery – in-field coaching days (60% of field team completed each month), conduct regular team meetings and effective team/rep communication + Weekly review with Regional Manager + Oversee the day to day logistics of the team + Reporting, communication, objective setting, coaching, team/rep motivation and assessments + Build strong working relationships with your Client, team and National Manager + Become an expert on your client's products, strategy and market place + Simultaneously manage multiple projects through effective time management and agreed to business priorities + Responsible for quality coaching and retention of team. + Bi Weekly ADP approval for Team + Achieve coverage and execution targets KPI's as outlined and agreed to with Client + Coordination, development and conducting of new rep training (30/60/90 day plan) that delivers consistent quality in field execution and reporting + Assist as needed on special programs /tasks + Minimize/eliminate vacancies - manage ongoing to ensure that Client coverage is not impacted. + Reliable key contact for all Reps to address project questions and concern they may experience + Look over Manual orders for accuracy and get any errors changed with client or colleague on a daily basis + Monitor clients What's App on Brand momentum's end, as all client's management has access + Territory Adjustments when appropriate timing + Call Report transfer's when needed + Direct contact for field support needs with the Ontario & Atlantic Region Core Competencies: Hard Skills: + Significant Sales experience, including consumer-packaged goods with exposure to major customers + Experience overseeing a team of sales/merchandising colleagues + Must be computer literate including familiarity with Outlook, Word. + Valid driver's license + Must demonstrate drive and passion, be a forward thinker, creative and have interest in coaching/supporting others. + Strong customer focus, with the ability to understand key business drivers Soft Skills: + Solid interpersonal, oral and written communication skills with proven organizations skills. + High level of attention to detail and accuracy + Thrives in a fast paced and ever changing environment with the ability to multi-task and realign objectives on the move + Proven sales and territory management skills + Approachability + Integrity and Trust + Creativity and Innovation + Results Driven + Elicit optimal task performance levels from team members Key Performance Indicators (KPI's): + 98% Coverage + Manage turnover <10% + Deliver on Client KPI's + Completion of work with form during every coaching session with Rep + 60% of team trained live each month along with time in field with their Regional Manager for training each month. About Brand Momentum: Brand Momentum is a nationally integrated leader in Sales, Marketing, and Retail, with headquarters in Toronto. We foster authentic and enduring human connections across the nation. As a three-time winner of Canada's Top 100 Best Workplaces® and one of Canada's fastest-growing companies, we take pride in our commitment to "Goodness," a core value that permeates everything we do. Our Commitment: + Enduring Success: We are not just about achieving success; we're about sustaining it. As a market leader in quality and innovation, we foster a fun culture where both employee and client aspirations can be realized. + Delivering on Promises: We are passionate about delivering on our promises to both clients and our people. Our innovative approach ensures we consistently provide exceptional value and flexibility, always striving to exceed expectations. + Core Values: Our commitment to integrity, respect, empowerment, and fun is woven into the fabric of our company. We believe in fostering a responsible and flexible work environment that allows our team members to thrive. + Sustainability: We prioritize sustainable suppliers and work with vendors and clients to offset the environmental impact of our programs, contributing to a greener future. + Diversity and Inclusion: We are dedicated to fostering a culturally diverse workplace. We value diverse perspectives and are committed to building a team that celebrates individual backgrounds, experiences, and talents. We believe in the power of diversity to drive stronger, more innovative outcomes. + We are committed to providing accommodations for persons with disabilities. If you require an accommodation, we will work with you to meet your needs, to the extent required by law. #BMI1
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