Summary: Client Experience Specialist Job Summary: We're seeking a driven Junior Client Experience Specialist to manage client relationships and support our Technical Solutions Consultant (TSCs). In this role, you'll oversee a portfolio of clients, identify upsell opportunities, and ensure clients receive outstanding service. You'll also play a key role in scheduling meetings, managing follow-ups, and providing sales support. This is a great opportunity for someone who thrives in a client-focused role and is looking for career growth. Key Responsibilities: + Manage assigned client accounts to ensure satisfaction and retention. + Identify upsell and cross-sell opportunities to grow revenue. + Support TSCs by scheduling key meetings and managing follow-up tasks. + Maintain accurate client data in CRM systems and generate reports as needed. Qualities We're Looking For: + Strong organizational skills and attention to detail. + Formidable business acumen. + Excellent communication and collaboration abilities. + Proactive problem-solving and a client-first mindset. + Ability to multitask and prioritize in a fast-paced environment. Qualifications: + Experience in client management, sales support, or customer success is a plus. + Experience with CRM software (e.g., HubSpot, Salesforce) is a plus. + Strong time management skills and ability to work independently or within a team. + Technological Proficiency: Solid understanding and experience with standard applications, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and a quick learner when it comes to adapting to additional software as needed.