Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
As the Client Experience & Events Manager, you will be the driving force behind all client and employee events in the Amsterdam office. Acting as a department of one, you will own the end-to-end planning and execution of experiences that reflect BCG’s brand, culture, and client-centric mindset. This highly autonomous, hands-on role requires exceptional organisational skills, creative problem-solving, and the ability to operate independently while collaborating closely with the Local Operations Manager and reporting into LAB Client Experience Director and a dotted-line capacity to the LAB Operations Director.
You will work across teams to deliver exceptional in-person and hybrid engagements—whether it's hosting senior clients, creating internal employee experiences, or managing multi-stakeholder meetings. This is a unique opportunity to build and run the Amsterdam event function while having direct visibility with senior stakeholders and shaping the office’s client engagement strategy.
What you’ll do
Strategic Leadership
Independently plan the development and execution of the Amsterdam client experience and events strategy and drive alignment between local execution and regional (LAB) objectives.Design and implement high-visibility client and employee event programs, including C-level forums, partner-hosted sessions, and sector-specific engagements.You will represent Amsterdam as a key node in the broader London–Amsterdam–Brussels (LAB) system, actively participating in cross-office knowledge sharing, strategic alignment, and co-delivery of high-impact programs.Team & Stakeholder Management
Build strong collaborative relationships with LAB Client Experience and Events team, Managing Directors & Partners, Marketing, Talent, Legal and Office Operations to support broader business priorities.Work in daily partnership with the Local Operations Manager to align event planning with office needs, logistics, and space coordination.Serve as the primary escalation point for all client and employee events in the Amsterdam office, ensuring high-touch service and swift issue resolution.Maintain a dotted reporting line to the LAB Operations Director to ensure consistency with regional experience standards and strategic priorities.Attend regular LAB client experience team calls, contribute to regional initiatives, and adapt best practices from London and Brussels to the Amsterdam context.Event & Experience Oversight
Independently plan, coordinate, and deliver all client- and employee-facing events in the Amsterdam office—from concept to execution, including logistics, venue coordination, registration, vendor setup, AV, catering, on-site support, and post-event wrap-up.Execute both large-scale and intimate events including C-level client sessions, internal milestones, town halls, recruiting engagements, roundtables, and executive visits (all internal and external events).Be on-site and hands-on for every event—from setting up rooms with logistic teams support and coordinating testing AV to greeting guests, handling last-minute changes, and overseeing pack-down.Serve as the first responder to any day-of issues, ensuring seamless experiences regardless of complexity or audience.Monitor experience quality and continuously improve processes using stakeholder input and lessons learned. Set and monitor KPIs for events, feedback, and experience metrics, ensuring continuous improvement through data.Instill an experience mindset across internal functions to reinforce client-centric culture.Provide hands-on leadership for flagship events, including executive briefings, launch activations, and internal/external receptions.Create and execute standardized frameworks for event typologies (e.g., high-touch dinners, flagship forums, roundtables, virtual sessions)Champion innovation in event design, hybrid formats, and bespoke client journeys.
Vendor Management
Develop and manage a preferred supplier ecosystem—venues, caterers, production firms, talent agencies—ensuring quality, value, and alignment with BCG standards.Act as the single point of contact for all external vendors and suppliers: sourcing, negotiating, booking, and supervising all services.Ensure all legal and procurement processes are met in collaboration with the relevant teams.Identify sponsorship or revenue opportunities that align with the firm’s brand, employee and client base.What You'll Bring
Minimum 7+ years of experience in strategic event management or client engagement, preferably within a professional services or corporate environment.Proven experience leading teams and working in matrix organizations with multiple stakeholders.Strong understanding of client experience design and brand positioning.Proficiency in MS Office (Excel, PowerPoint, Outlook); experience with CRM, event management platforms, or dashboard tools (e.g., Salesforce, Cvent, Tableau) is advantageous.Excellent leadership, coaching, and stakeholder influencing skills.Strategic thinker with the ability to operate tactically in fast-paced environments.Outstanding communication skills—both written and verbal—with the ability to liaise confidently with senior leaders and external partners.High attention to detail, with a proactive and solution-oriented mindset.Fluency in English; Dutch is a plus.
Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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