Hi, we’re HUB!
We are a leading North American insurance brokerage that provides employee benefits, business, and personal insurance products and services. Throughout our network we have more than 530+ offices and proudly ranked 5th among the world’s largest insurance brokers with offices in USA, Canada, and Puerto Rico. HUB Puerto Rico, based in San Juan, is home to a team of over 130 dedicated professionals delivering tailored risk management solutions across Commercial Lines, Employee Benefits, Personal Lines, and more. We offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. When you partner with HUB International, you’re at the center of a vast network of risk, insurance, employee benefits, retirement, and wealth management specialists.
We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.
The Opportunity
Join us today as a Client Executive Assistant! HUB PR’s Client Executive Assistant works closely with the Account Executive to ensure top-tier service. CEA will partner with the Commercial Lines Account Executive to manage and service clients’ insurance needs while actively engaging with insurance companies to ensure efficient solutions. Sense of urgency, attention to detail and to be customer oriented are essential to comply with our service standards.
A day in the life…
As a Client Executive Assistant that thrives in a fast-paced environment, that is self-motivated, inquisitive, well-organized, honest, and adaptable, key responsibilities include:
Timely addressing clients’ inquiriesKeeping record of communications within HUB PR’s Epic programAssisting account executive in the renewal processFollowing up with insurance companies to ensure pending matters are successfully resolvedHandling correspondenceChecking issued policies for accuracyAssisting the clients with petitions (including certificates of insurance and vouchers)Acting as liaison between HUB PR’s internal departments and the clients to address client requestsSupport on special projectsWhat you will need for success
Associate or Bachelor's degree requiredAt least 1 year of relevant professional experience in the insurance industryProficiency in Microsoft Office Suite (Word, Excel, PowerPoint)Strong written and verbal communication skillsBilingual fluency in English and SpanishExperience with EPIC software is a plusWhat will help you stand out!
CISR Certified Insurance Service Representative) designationCIC (Certified Insurance Counselor) designationWe are proud to offer…
Health & Dental Insurance 401K Life Insurance Birthday Date Summer Fridays Wellness Fridays Development opportunitiesJob Details
Hybrid modality Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: Bachelor's degree (4-year degree)HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
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