Are you detail oriented? Enjoy working directly with clients? Put your skills to work in the Commercial Bank Client Onboarding team. 

 

As a Client Documentation Associate within the Commercial & Investment Bank, you will work with external clients, internal implementation managers and other partners to ensure all required documentation is on hand for new or updated client accounts.  You will be responsible for the research and preparation of all documents required for account opening, products and services for our commercial customers.  This role educates clients as well as internal partners on various aspects and requirements of the authorization and Treasury Services product documentation. 

 

Job Responsibilities

Manage the account opening and client documentation workflow for external clients and internal business partners from creation, collection, negotiation oversight and execution – this will require heavy phone work and communication of status Performs required research for a product set-up and account opening to assess documentation requirements on internal systems as applicableEnsure documentation conforms to the Bank’s legal guidelines and policies and standards, including risk mitigation through adherence to the control frameworkEnsure deal deliverables are met and hold owners accountable by managing implementation issues, escalations and error resolutionDemonstrate creative problem solving and solid judgment/decision making Diligent awareness of risks in processes in a timely manner; exhibit adherence to policy and procedures and meet or exceed established Service Level AgreementsManage clear expectations and understanding by establishing clear timelines and managing documentation requirements; exhibit ownership, escalation and resolution of risk issues when they occur in a timely manner 

 

Required qualifications, capabilities, and skills

Minimum 3 years of relevant experience or knowledge of legal documentation and account products, entity organizational documents, tax documentation and other documentation typesProven ability to independently identify issues, analyze problems and provide viable account and documentation solutions with the ability to review and analyze information from multiple sources and determine relevancyExcellent time management, organizational conflict resolution, verbal and written communication skillsBachelor of Arts/Bachelor of Science degree with excellent attention to detail Working knowledge of risk factors that may impact specific products and industriesAbility to multi-task effectively and leverage internal resources with strong client focus and ability to partner Independent, self-motivated with an ability to adapt and be flexible in a team environment with experience in financial services

Preferred qualifications, capabilities, and skills

Paralegal or Juris Doctor certificate

 

Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth. 

Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and moreHelp the community through expansive volunteer opportunitiesJoin one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees

 

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.

 

Please note this role is not eligible for employer immigration sponsorship.