OPENTEXT - THE INFORMATION COMPANY

Together, Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText.

 

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

 

Your Impact

As a Client Director within OpenText Professional Services, you will be the trusted advisor guiding our clients to maximize ROI from their Enterprise Information Management (EIM) investments. You will play a dual role: driving revenue growth and ensuring customer success across the Middle East region. By building strong relationships with sales, presales, value engineering, partners, and contractors, you will shape solution realization journeys that include managed services, cloud services, learning programs, and custom solution development.

You will be accountable for creating a pipeline of opportunities, managing large-scale engagements, and taking full commercial responsibility for service delivery outcomes—delivering measurable results for both OpenText and our clients.

What the Role Offers

A pivotal position at the heart of OpenText’s regional growth, covering multiple industries from our Riyadh HQ.

The opportunity to lead professional services sales and delivery with revenue responsibility.

Collaboration with diverse stakeholders including product sales, consulting, partners, and clients across the Middle East.

Exposure to complex enterprise-scale projects, from RFP response through to successful service delivery.

A chance to directly influence OpenText’s footprint in the region while shaping client success stories.

What You Need to Succeed

Education & Experience: University or Applied Sciences degree with 15+ years of relevant IM/IT experience.

Track Record: Proven success in selling and delivering professional services, including engagements exceeding $2M annually.

Industry Knowledge: Strong experience in account development across multiple industry sectors.

Leadership & Confidence: Senior-level experience, strong executive presence, and commercial negotiation skills.

Service Delivery Expertise: Deep understanding of project management, complex business/technical processes, and large-scale project planning and implementation.

Languages: Fluency in Arabic and English is mandatory.

One Last Thing

This isn’t just a sales role—it’s about building lasting client partnerships while driving revenue and ensuring delivery excellence. If you thrive at the intersection of business acumen, technical understanding, and customer advocacy, this is your chance to make a tangible impact in one of OpenText’s most dynamic growth regions.

 

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.