Client Development Manager
Publicis Media
Overview How You’ll Make an Impact The Client Development Manager is responsible for becoming a client partner. The Client Development Manager is expected to create win/win outcomes that will lead to revenue growth for Epsilon. This specific role will initially focus on our Accelerate business, renewing existing Accelerate clients and looking for upsell opportunities. You will promote the power of the Accelerate Platform, sharing customer success stories to illustrate its value. As you focus on the Platform, you’ll become an expert on its benefits while playing a key role in our collective success. The ideal candidate will use general business acumen to uncover business needs and identify how Accelerate can help clients achieve their business goals, while looking for cross selling opportunities across Epsilon’s suite of solutions. The Client Development Manager reports to Sr. Director, Client Development and will work closely with team members from Account Management, Tech, Strategy, Marketing, Analytics, Legal and Compliance. The Client Development Manager will be consultative and use creativity to create and deliver customized sales solutions that address the client’s compelling priorities and help them meet their goals. The Client Development Manager will work to quickly learn and understand landscape the client operates in to help address their needs in way that is competitive and meaningful. What You’ll Achieve Work closely with Accelerate CSMs on renewals, upselling opportunities, and cross selling of Epsilon solutions Lead internal teams for the preparation and delivery of objective-based solutions Effectively facilitate day-to-day management of account both internally and externally Negotiate with client’s key decision makers on Accelerate renewals and influences to create positive outcomes for book of client Develop a roadmap for success over time that will enable client satisfaction, growth and trust. In time, become the Client’s Trusted Advisor Who You Are What you’ll bring with you: 6+ years of professional sales & marketing business experience Client management experience or sales experience (client side, ad solutions, direct marketing, agency experience) Strong negotiation skills Multi-disciplined marketer who is versed across key marketing components including strategy, analytics, media performance, forecasting. Self-motivated – able to identify opportunities, new business, and market gaps. Ability to assess client objectives and formulate strategy directly to those client objectives utilizing Epsilon PeopleCloud Solutions' full product offering. Comfortable with consultative sales and solution selling Strong business and strategic planning acumen Understanding of marketing program design, execution, and measurement Effective communication across multiple levels of an organization Demonstrated sales & business development experience Strong computer skills: Microsoft Office, Excel, and PowerPoint and Sales Management software (i.e. Salesforce.com) Why you might stand out from other talent: Quantitative background with an understanding of analytic tools and techniques BA/BS with strong academic record Understanding of SaaS based solutions Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Additional Information When You Join Us, We’ll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work: Act with integrity. We are transparent and have the courage to do the right thing. Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals. Because You Matter As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following: Time to Recharge: Flexible time off (FTO), 15 paid holidays Time to Recover: Paid sick time Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling Epsilon benefits are subject to eligibility requirements and other terms. Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation. For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply. #LI-SG1
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