Enables thought leadership and a team who are risk aware, empowered, and feel accountable to drive best in class service.   Job Summary
As a Client Data Manager III within the Operations team, you will take charge of the operational management. Your role is crucial in ensuring the integrity and compliance of our client data, as you collaborate with internal teams to maintain high standards for KYC records. By leveraging your organizational skills and digital proficiency, you will enhance processes and client experiences, playing a significant part in the success of our department and the firm.

Job responsibilities Conduct operational management and control of the daily workflow within the team. Regularly reviewing the end-to-end KYC environment to ensure that all control gaps have been identified and appropriate action plans have been established Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning. Ensure all daily controls and processing are completed and signed off as well as all key metrics are produced as required. Establish policies, procedures, and guidelines which comply with internal and external controls to continuously strengthen the controls environment. Provide direction and leadership to the team. Provide effective communications to the department, ensuring staff are aware of strategic and regulatory changes in the organization. Process continued review of content and presentation of Standard Operating Procedures, in line with introduction of new policies and ongoing risk management activities. Required qualifications, capabilities, and skills Strong KYC industry experience with understanding of standards implemented in the industry and well-networked with industry peers. Strong people management skills, ability to lead and motivate managers. Being a highly motivated individual with advanced strategy, problem-solving, and transformation as well as strong influencing, interpersonal, and communication skills. Being commercial and having a strong background and proven ability to transform Operations businesses across multiple business area Confident communicator in all mediums to both internal and external clients. Overseeing a team of KYC specialists to ensure all client KYC records are compliant with regulatory standards, and to drive high quality and timely completion of all client-level due diligence requirements across client onboarding as well as renewals Proficient in Microsoft Office products including Word, Excel, Access, and Outlook. Preferred qualifications, capabilities, and skills Bachelor’s degree or equivalent, preferred.