Madrid, SPAIN, Spain
1 day ago
Client Consulting Manager, Managed Services

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

​​​​​​What it's all about : 

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, digital marketing and economics, VCA solves the most strategic problems for our clients.

Within VCA exists Visa Managed Services (VMS) for Advisory, a team of global consultants dedicated to helping our clients grow their businesses through strategic execution and implementation support.

We’re seeking a dynamic Managed Services Consultant Manager to support our Latin American clients from Spain. In this role, you’ll collaborate closely with regional stakeholders to implement strategic initiatives aimed at enhancing portfolio performance. You’ll act as a trusted advisor, leveraging data-driven insights and best practices to drive measurable improvements across client operations. This is a position with a strong focus on cross-cultural communication, continuous optimization, and delivering tangible business impact. Fluency in Spanish and experience with Latin American markets are essential.

Specific Responsibilities include

· Understand client needs and present tailored solutions

· Quantify solution value and differentiation

· Create sales materials and presentations

· Identify key stakeholders and processes

· Manage vendor engagement and negotiate contracts with vendors

· Develop sales collateral, including sales presentations and “tear sheets”

· Spot challenges and opportunities across clients

· Develop custom and scalable products using Visa and third-party assets

· Find third-party partners for solution enhancement

· Develop profitable pricing strategies

· Manage projects and programs effectively

· Consistently deliver high-quality results

· Implement hands-on solutions comfortably

· Possess knowledge of on-premises and cloud data architecture

· Apply data application techniques in statistics, machine learning, and AI

· Utilize BI reporting and UI/UX approaches

· Stay updated on data science developments

· Drive revenue growth by identifying and closing opportunities

· Showcase expertise in analytics, AI, and Data Science

· Build relationships for cross-selling and up-selling

· Collaborate for efficient deployments

· Communicate technical and non-technical aspects of solutions

· Work comfortably with diverse Visa clients

· Maintain deep understanding of competitive environment for Visa solutions

· Leverage that understanding to shape solutions that differentiate Visa

· Demonstrate executive leadership when conversing with clients

· Communicate solutions effectively to both technical and non-technical stakeholders

· Foster cordial relationships among different groups by displaying strong diplomacy skills

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 set days a week (Tuesday - Thursday), with a general guidepost of being in the office 50% or more of the time based on business needs.

 

Qualifications

What we want from you: 

· Preferred experience in issuer and/or consulting sales experience focused on Data and Analytics strategy and/or implementation with a top-tier consulting firm.

· Demonstrated ability to sell solutions.

· Demonstrated ability to deliver, implement solutions, execution-oriented.

· Strong analytical and quantitative skills, can measure client financial impact.

· Experience with modern distributed systems data analytics, programming tools.

· Understanding of the application of predictive modeling and machine learning techniques.

· Previous experience in developing insights-driven solutions.

· Fluency in technology.

· Entrepreneurial mindset energized by the possibility of building a new business.

· Knowledge of the competitive environment across segments.

· Collaborative approach with internal and external partners.

· Resilient in navigating through ambiguity and translating the theoretical to applicable.

· Growth mindset that embraces creativity, optimism, and failing-fast.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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