Client Administrator
QuEST Global
Job Requirements
Work Experience
Bachelor’s degree in any discipline2-3 years of experience in interview coordination or recruitment operations in a technology or consulting environment
Client Administrator:
Coordinate and schedule complex interview panels across global time zones using Outlook, Zoom, MS Teams, or other platforms.Manage last-minute rescheduling requests and conflicts with professionalism and agility.Ensure timely communication of logistics, confirmations, and follow-ups to all parties involved.Serve as the primary point of contact for candidates throughout the interview process.Deliver a white-glove experience by anticipating needs, addressing concerns, and ensuring timely updates.Maintain accurate records of candidate interactions and feedback.Partner closely with Vendors, recruiters, hiring managers, executive assistants, and business leaders to streamline scheduling.Provide real-time updates and solutions when conflicts or escalations arise.Prepare high-quality interview briefs and candidate packs for panel members.Maintain tracking dashboards for interviews using Excel, Google Sheets, or ATS tools.Generate weekly/monthly metrics on interview volume, success rates, feedback turnaround, and candidate satisfaction.Identify bottlenecks and recommend process improvements.Create professional reports and presentation decks for internal reviews and process updates.Communicate clearly and confidently across all levels of the organization.Expertise in Microsoft Outlook, Excel, PowerPoint, and calendar tools (Google, Zoom, Teams)Excellent interpersonal, verbal, and written communication skillsAbility to work in a fast-paced, high-volume, global environmentExposure to executive-level or niche technology hiring coordinationKnowledge of recruitment lifecycle and talent acquisition terminologyStrong sense of ownership, urgency, and attention to detailWork Experience
Bachelor’s degree in any discipline2-3 years of experience in interview coordination or recruitment operations in a technology or consulting environment
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