Overview Department:Psych Individual/ Group Therapy/ Behavioral Health Schedule:Full-time, Days. M/Th/F - 9am-5:30pm, Tue/Wed 10am-6:30pm Facility: Prime Healthcare Mercy Medical Location: Aurora, IL 60506 Responsibilities The Department Clerk is responsible for the handling of incoming and outgoing mail pertaining to the hospital. Must be able to operate computer to enter and retrieve data. Needs to have ability to recognize and correct mailing errors immediately. Always uses proper tact and discretion in handling inquiries from patients and their families. Qualifications EDUCATION, EXPERIENCE, TRAINING 1. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires) 2. Previous hospital experience with filling, organization of files, or coping records preferred. 3. Knowledge of medical terminology preferred. 4. Effective written and verbal communication skills 5. Ability to multi-task, prioritize needs to meet required timelines 6. Analytical and problem-solving skills 7. Customer Services experience required Pay Transparency Mercy Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $15.00 to $21.72. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here:https://www.primehealthcare.com/benefitsthatmattermost/ Employment Status Full Time Shift Variable Equal Employment Opportunity Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf #LI-MP2 Connect With Us! (https://careers-primehealthcare.icims.com/jobs/223267/clerk---psych-individual-group-therapy/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336024306) FacilityMercy Medical Center LocationUS-IL-Aurora ID2025-223267 CategoryAdmin Position TypeFull Time ShiftVariable Job TypeNon-Exempt