Responsibilities

POSITION SUMMARY:

The incumbent serves as clerical support for the clinic which includes registering and scheduling patients. Incumbent provides clerical support to the department in regards to billing questions and clinic specific patient care and financial programs. In addition, the incumbent will process patients in a timely
manner to keep the flow of patients moving efficiently and on schedule and alerts clinician of any patient in distress. The incumbent may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card applications, and reports or other documents contained in credit card information) and will ensure that appropriate organizational procedures are followed.

Qualifications

REQUIRED:

Two years recent outpatient medical clinic clerical experience (may waive based on acombination of education/training)Working knowledge of Microsoft Office suite, medical terminology, CPT, ICD-9, and HCPCS required

PREFERRED:

Working knowledge of clinic based patient care programs preferredOverview

Mercy Medical Center Mt. Shasta is a member of the Dignity Health system of health care providers and is a not-for-profit medical facility. We are designated as a 25 bed Critical Access Hospital and are accredited by the Joint Commission on Accreditation of Health care Organizations. In addition to our acute care hospital we also own and operate three Rural Health Clinics providing walk-in immediate care as well as scheduled appointments for routine medical needs.

We are located in the northernmost area of California and are part of a network of care, including Mercy Medical Center Redding and St. Elizabeth Community Hospital in Red Bluff. We are passionate about patient care, committed to community outreach, advocates for the underserved, and dedicated to ensuring that quality, affordable, health services are available to all who need them. For more information visit www.mercy.org.

One Community. One Mission. One California