Job Description The position assists with various clerical, administrative and customer service tasks, in addition to other duties, in the fast-paced, daily operation of a service center. Responsibilities * The position involves regular communication with customers and ABF Freight management to ensure timely pickup and delivery of freight and complete customer satisfaction. Requirements * Experience in the transportation industry is preferred. * Experience in billing, collections, tracing, ten-key and OS&D. * Good typing/data entry and clerical skill, preferred * Proficiency in Microsoft Office Applications (Word, Excel and Outlook), preferred * Good verbal and written communication skills, required * Must be able to follow instructions and procedures, required * Must be organized and able to multi-task and prioritize workload, required * Must manage time efficiently and work with a sense of urgency to meet deadlines, required * Must be willing to work evenings and on an as-needed basis, required Benefits * Make more money! Wages are Teamster Union Scale which are greater than most other carriers! Hourly employees also receive overtime pay after 8 hours/day. * All Union Employees receive health and welfare benefits with no employee paid premiums. * Each employee receives 7 days of sick leave each January 1st. With the amount of personal days, sick leave, and paid holidays, an employee may qualify for up to 3 weeks of paid days off without using vacation. * Life insurance is provided through the multi-employer sponsored health and welfare fund. * Employees are given the opportunity to contribute to the Teamsters National 401(k). * ABF Freight employees are covered by a pension plan at no expense to the employee. * ABF Union employees participate in a profit sharing program. Other Details * Schedule may vary depending on Service Center location. * This is a hourly position paid weekly. About Us ABF Freight®, an ArcBest® company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence. An Equal Opportunity Employer including Vet/Disability