**Employment Type:** Full time **Shift:** Day Shift **Description:** Prepares medical records for clinic visits. Calls outside offices and hospitals to obtain medical information on new patients. Maintains log of record release requests. Scans outside medical records into patient charts. Provides support to front office and clinic staff. Maintains confidentiality of patient medical records in accordance with HIPAA at all times. REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE Education: High school diploma or equivalent combination of education and experience. Experience: Familiarity with basic clerical support procedures preferred. Six months or more of clerical experience preferred. Additional formal clerical and computer training desirable. REQUIRED SKILLS AND ABILITIES Attention to detail - Required. Organizational skills to prioritize multiple tasks, meet deadlines - Required. Accurate typing and data entry skills - Required. Interpersonal skills to effectively communicate with a wide range of staff, physicians, medical professionals, patients, visitors, in order to relay and obtain factual information required. Telephone skills and ability to operate office equipment such as PCs, copiers, fax machines, scanners and printers - Required. Ability to adapt quickly to changes and interruptions - Required. Highly motivated and able to work independently as well as in a team setting - Required Accurate spelling and grammar - Required. Medical terminology - Preferred _This document is intended to describe the generalized duties and responsibilities, the specialized job functions, and the essential requirements of this job. It is not intended to be an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements or reflect any accommodations made under the American’s with Disability Act, the Michigan Handicapper’s Act, or SJMHS’s Return to Work Program_ **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran