Clerical Assistant 3 - Bureau of Motor Vehicles Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/5013759) Apply  Clerical Assistant 3 - Bureau of Motor Vehicles Salary $43,397.00 - $64,762.00 Annually Location Dauphin County, PA Job Type Non-Civil Service Permanent Full-time Job Number N-2025-30235 Department Department of Transportation Division TR Mtr Vhcls Opening Date 07/24/2025 Closing Date 7/28/2025 11:59 PM Eastern Job Code 00103 Position Number 00228209 Union AFSCME Bargaining Unit A1 Pay Group ST04 Bureau / Division Code 00087100 Bureau / Division Transportation/Bureau of Motor Vehicles Worksite Address 1101 South Front Street City Harrisburg, Pennsylvania Zip Code 17104 Contact Email ra-pddotcentraljobs@pa.gov + Description + Benefits + Questions THE POSITION Are you prepared to leverage your advanced administrative skills in a role that values your extensive experience? Join our team as a Clerical Assistant 3 in the Department of Transportation's Bureau of Motor Vehicles. In this position, you will review and input vehicle title and registration applications into our computer system, ensuring the accuracy of critical information such as names, addresses, insurance details, plate and tag numbers, signatures, liens, notarization, tax obligations, and document authenticity. If you have a keen eye for detail and excel in a collaborative environment, seize this opportunity to apply today and contribute significantly to our organization. DESCRIPTION OF WORK In this position, you will be responsible for processing and reviewing applications and inquiries received through various channels, including USPS, Messenger Unit, legislative offices, fax, customer service, and electronic platforms like notepads, c ommercial motor vehicle (CMV) mail queue, and outlook. Daily operations involve handling a range of commercial motor vehicle transactions, such as titling trucks and buses, managing record suspensions or restorations, issuing registrations, and fulfilling requests for duplicate credentials. Your tasks will include addressing customer inquiries via phone, in-person, or written communication, as well as regularly working at the customer service counter, managing a cash drawer, and submitting collected funds. You will be accountable for all unaccounted funds, including cash, credits, debits, and electronic records on a daily basis. You will demonstrate your exceptional customer service and professionalism while investigating and resolving inquiries or discrepancies, exercising independent judgment with minimal supervision. Additionally, you will reference information from various regulatory bodies, such as the Public Utility Commission, Department of Revenue, Motor Vehicle Code, Federal Motor Carrier Safety Administration, Internal Revenue Service, and International Registration Plan to ensure compliance with established policies and procedures. Interested in learning more? Additional details regarding this position can be found in the position description . Work Schedule and Additional Information: + Full-time employment, 80 hours bi-weekly + Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch. + Telework: You will not have the option to telework in this position. + Salary: In some cases, the starting salary may be non-negotiable. + You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: + One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or + One year of moderately complex clerical experience;or + An equivalent combination of experience and training. Additional Requirements: + You must be able to perform essential job functions. How to Apply: + Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). + If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. + Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. + Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: + Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS): + 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) ! See the total value of your benefits package by exploring ourbenefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box. *Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as a Clerical Assistant 2 (or as a Commonwealth of Pennsylvania Clerk 2 classification or as a Commonwealth of Pennsylvania Clerk Typist 2 classification) for one or more years full-time? + Yes + No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 How many years of full-time moderately complex clerical experience do you possess? + 1 year or more + 6 months but less than 1 year + Less than 6 months + None 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 How many semester credits of college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link. For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. + 30 credits or more + 15 but less than 30 credits + Less than 15 credits + None Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov