+ Accountabilities: · Generate Reports and Process Continuing Legal Education Documentation and assist with day-to-day data entries in support of the consulting teams · Assists in CLE Accreditation, Reporting, Renewals, Calls/Emails, and provide support as needed · Assists in the creation of reports or audit responses based on state CLE requirements/requests · Keep abreast of new state CLE rules across all types of CLE programs and provide customer support to lawyers across states CLE covers. · Ad-hoc projects, as assigned · Individual will gradually become familiar with state CLE rules across all types of CLE programs to be able to provide telephonic support · Continually identifies improvements for CLE processes · Other duties as assigned Qualifications : + Bachelor's degree holder or Completed at least 2 years level in college (no back subjects/incomplete units) + At least 2-3 years’ experience in Customer Service (phone calls and email) Basic knowledge in MS Excel + Bachelor’s degree or equivalent experience + Good oral and written communication skills + Background in Web based tools (LexisNexis University, etc.) + Project management – automation project + Ability to manage time and tasks efficiently and can work with minimal supervision + Strong interpersonal and teamwork skills + Strong detail orientation with the ability to follow defined processes For Internal Candidates Must not have received any Disciplinary Action within the past 12 months Must not have any Attendance and Punctuality issues in the past 12 month Must have a Successful or above rating in the last Enabling Performance cycle We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.