About Marsh McLennan Agency Midwest 
Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.

A day in the life.

As our Claims Supervisor on the Claims team, your role is to support property and casualty clients through the insurance claims process, focusing on resolving claims efficiently while safeguarding the client’s best interests.  You will deliver exceptional service by educating clients on best practices in advanced claim management. Additionally, you will serve as an internal resource for complex claims and coverage issues, all while overseeing and mentoring a team. 

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

5+ years of claims handling experience at an insurance company or TPA2+ years of claims advocacy experience with a brokerSupervises, mentors and trains Claim Service Representatives and Claims Consultants. Help establish annual team goals and project management throughout the year  Strategically manages claims to mitigate client exposures, investigates outstanding requests, interprets coverage, and advocates for appropriate claims handling instructions to meet client preferences.Educates clients and internal teams on claims best practices, risk solutions, and coverage analysis, while proactively leading claim reviews and ensuring carrier participation.Supports client engagement by participating in meetings, providing tailored claims management insights, and performing related duties to ensure effective claims resolution and client satisfaction.Collaborates with Producers and/or Account Executives, service team and other internal departments to develop, execute, and monitor customized service strategies that create value, improve efficiencies, and support insurance decision-making, including risk analysis, coverage recommendations, and program adjustments.Builds strong client relationships through proactive communication, manages service plan execution across channels, ensures portal accuracy, and fosters a cohesive, enterprise-wide client service experience.Upon hire, Producers License for Casualty, Health, Life, as appropriate for role

These additional qualifications are a plus, but not required to apply:

BS/BA DegreeAIC, SCLA or CRIS DesignationProficient in Microsoft Office Suite

We know there are excellent candidates who might not check all these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

A Great Place to Work. A Great Place to Perk.

Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:

Medical, dental, vision, 401K benefits and moreThe flexibility to work at home or an office, based on your discretion and scheduleStart with 20 days of paid time offA paid day off to volunteer and company-organized volunteer eventsUp to $1,000 per year in matching charitable donationsUp to $750 per year in wellness rewardsAll the nitro cold brew coffee and sparkling water you can drinkA company-wide mentality that you can never appreciate your co-workers too much

Who You Are is Who We Are

MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

https://www.instagram.com/lifeatmma_midwest/https://www.facebook.com/MMAMidwesthttps://x.com/MarshMMAMidwesthttps://www.linkedin.com/company/marsh-mclennan-agency 

#MMAMW

#LI-Hybrid

The applicable base salary range for this role is $58,200 to $108,500.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.