Claims Services Manager We’re hiring! Aon is currently recruiting a Claims Services Manager to join our team in Hong Kong. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like + Hands-on management of claims in all classes of commercial lines insurance, includes but not limited to EC, PDBI, PAR, Motor, PPL, Marine Cargo, CAR + Handle related enquiries from client, insurer or relevant parties and review claims dispute + Prepare claims reports for business units + Work closely with internal business units and clients at operational level requiring liaising and coordinating with insurers and third party services providers such as loss adjusters, rehabilitation managers and lawyers + Provide guidance and coaching to team members in claims management Skills and experience that will lead to success + University graduate or equivalent experience, with minimum 5 years working experience in claims management is highly preferred + IIQE qualified or holder of ACII or ANZIIF (Associate) will be added advantage + Knowledge on all classes of general insurance is preferred + Claims handling experience in insurer or insurance broking firm + Team work is essential whilst being proactive and working independently + Must be able to understand and interpret policy wordings precisely and apply the same to real claim cases + Results oriented, self-motivated, and accountable on assigned task + Good command of written and spoken English and Chinese (preferably Cantonese) + Good computer skills including MS Word, Excel, PowerPoint How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com #Aon #AonUnited #AonAsia #LifeAtAon 2561019 Claims Services Manager We’re hiring! Aon is currently recruiting a Claims Services Manager to join our team in Hong Kong. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like + Hands-on management of claims in all classes of commercial lines insurance, includes but not limited to EC, PDBI, PAR, Motor, PPL, Marine Cargo, CAR + Handle related enquiries from client, insurer or relevant parties and review claims dispute + Prepare claims reports for business units + Work closely with internal business units and clients at operational level requiring liaising and coordinating with insurers and third party services providers such as loss adjusters, rehabilitation managers and lawyers + Provide guidance and coaching to team members in claims management Skills and experience that will lead to success + University graduate or equivalent experience, with minimum 5 years working experience in claims management is highly preferred + IIQE qualified or holder of ACII or ANZIIF (Associate) will be added advantage + Knowledge on all classes of general insurance is preferred + Claims handling experience in insurer or insurance broking firm + Team work is essential whilst being proactive and working independently + Must be able to understand and interpret policy wordings precisely and apply the same to real claim cases + Results oriented, self-motivated, and accountable on assigned task + Good command of written and spoken English and Chinese (preferably Cantonese) + Good computer skills including MS Word, Excel, PowerPoint How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com #Aon #AonUnited #AonAsia #LifeAtAon