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Position: Claims File Processor

Hourly Pay: $21.00 - $23.00 (Depending on experience)
Location: Saint Paul, MN - Hybrid (2 days onsite per week)
Work Schedule: Monday-Friday, 8:00 AM - 4:45 PM (45-minute unpaid lunch; flexible schedule after training)
Employment Type: Long-Term Contract

Position Summary:

Beacon Hill's client is seeking a reliable and detail-oriented Claims File Processor to join a fast-paced, high-volume team on a long-term contract. This hybrid role requires working onsite in Saint Paul, MN two days per week. The Claims File Processor is responsible for accurately creating and managing claim records for Group products in an online system. Success in this role depends on precision, efficiency, and a strong attention to detail.

Key Responsibilities:

Enter and maintain accurate claim records in the system for Group insurance products

Communicate with policyholders and internal departments to gather required documentation

Investigate and resolve data discrepancies through problem-solving and research

Manage a high volume of service requests while ensuring accuracy and meeting deadlines

Provide responsive and professional customer service to internal and external stakeholders

Support the team with general administrative and clerical tasks as needed

Required Qualifications:

Excellent organizational and time-management skills with the ability to prioritize multiple tasks

Strong attention to detail and commitment to high-quality work

Customer-focused with excellent interpersonal and service skills

Independent problem-solver with sound judgment

Effective written and verbal communication skills

Strong data entry proficiency and computer navigation abilities

Ability to learn quickly and adapt in a dynamic environment

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