Job Posting End Date: August 13 **Who are we?** We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive. **The role** **What will you be doing?** Claims Coordinator Dorking or Basingstoke Hybrid 3 days per week in office **What will you bring?** **The** **Claims Coordinators p** **rovide excellent customer service to both internal and external customers in all aspects of Claims Administration** **, to be successful in this position you will:** + Be proactive, curious and a confident communicator + Have an excellent telephone manner, providing great customer service + Speak to brokers, clients, claimants, or medical providers + Have good attention to detail and work in a varied and fast-paced environment + Be able to interpret information and make appropriate recommendations + Work alone and autonomously, as well as collaboratively in a team + Be able to use IT internal systems on a day-day basis The successful Customer Service Advisors can expect: + Full training + Generous Bonus + DC Pension scheme + Life, medical and income Insurance + Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion + 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) + Salary sacrifice electric car scheme with free on site electric chargers. Previous successful applicants have been from backgrounds in: administration, insurance or customer services. \#LI-AM1 **Why join us?** At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. We’ve built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless. If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to careers@unum.co.uk . Company: Unum UK