Title:

Claims Assistant II

Company:

Everest Insurance Company

Job Category:

Claims

Job Description:

Everest Group, Ltd. (Everest), is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in North America, Latin America, the UK & Ireland, Continental Europe and Asia Pacific regions. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Our most critical asset is our people. We offer dynamic training & professional development to our employees. We also offer generous tuition/continuing education reimbursement programs, mentoring opportunities, flexible work arrangements, and Colleague Resource Groups.

At Everest, we believe that our future is determined by the actions we take today. Actions that go beyond business strategy and encompass the values important to our employees and the communities in which we operate. Everest’s value commitments include: providing an inclusive work environment that offers employees the opportunity to further their development, supporting our communities through the donation of time and financial resources, maintaining our integrity across all aspects of the group, and being an industry innovator to solve global complex risks.

This Claims Assistant II position is an individual contributor role supporting the Claims and Claims Operations staff. As a member of the Everest Insurance Operation team, the Claims Assistant II will be responsible for managing day-to-day tasks as well as assisting with projects that support the various Claims Transformation projects and overall growth of the Claims organization. The Claims Assistant II reports to the Claims Lead Operations Specialist.

Position Description

Support the Claims organization with initial claims intake and set up, financial processes, customer service, data management, vendor management, and special projects as needed.

Oversee claim intake, acknowledgment and processing of first notice of loss materials; investigation and follow up to secure claim documentationOngoing claim file maintenance including diary managementProcessing payments and other financial transactionsCreate and maintain spreadsheets and databasesAssist colleagues with a variety of operational functions as needed, including special projectsCustomer service support including answering calls and responding to email inquiries as neededPerform quality control and oversight of outside vendorsProvide support to Claims Professionals

Qualifications, Education & Experience:

Bachelor’s degree or equivalent work experienceProperty and casualty insurer and Claims-related experience preferred but not requiredAt least 1 year of previous operations/administrative experience preferred but not required

Knowledge, Skills & Competencies:

Ability to stay focused and complete workIssue resolution, problem solving, and creativityStrong organizational and task completion skillsStrong work ethicStrong verbal and written communication and interpersonal skills, as well as a positive attitudeExcellent customer service skills, including follow-through on and communication about action items, task completion and/or issues which remain unresolvedAbility to work well in a professional, team-oriented environmentComputer proficiency in Microsoft Office (Word, Excel Suite skills and PowerPoint)

For NY and NJ Only: The base salary range for this position is $65,000 - $80,000 annually. The offered rate of compensation will be based on individual education, experience, qualifications and work location. 

All offers include access to a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO).

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What if I don’t meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn’t align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

 

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture. 

Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.  

 

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve. 

Type:

Regular

Time Type:

Full time

Primary Location:

Warren, NJ

Additional Locations:

New York, NY

Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at everestbenefits@everestglobal.com.

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