By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Administrator **Job Location:** **United Kingdom** **Job Type:** **Permanent** **Remuneration** **: Competitive salary taking into account skills, experience and qualifications** **We have a fantastic opportunity for a Claims Administrator to join our team, supporting the smooth and efficient handling of insurance claims.** As a Claims Administrator, you will play a key role in the early stages of the claims process. You’ll be responsible for managing shared mailboxes to ensure timely responses and efficient task allocation. You will accurately allocate and set up new claims in the system, retrieve and upload policy schedules from client platforms, and maintain detailed diary entries to support timely follow-ups and actions. General administrative support will be a key part of your day-to-day duties, alongside delivering excellent customer service through clear and professional communication. Your ability to prioritise tasks effectively and maintain a high level of attention to detail will be essential in ensuring smooth operations and a positive experience for clients and colleagues alike. This is a great opportunity for someone with strong administrative and organisational skills who enjoys working in a fast-paced environment. No insurance qualifications are required—just a proactive attitude, a commitment to excellent customer service, and a willingness to learn. **The skills you will have when you apply:** + Strong administrative skills with a keen eye for detail + Excellent organisational and time management abilities + Confident communicator with a customer-focused approach + Ability to work independently and as part of a team + Comfortable using digital systems and learning new tools + Previous experience in an office or customer service environment is desirable **The skills that will be developed once working:** + We will provide all the Sedgwick specific training you need to thrive in this role + We can support you with professional qualifications and development **What we’ll give you for this role:** **Remuneration & more** + Competitive salary taking into account skills, experience and qualifications + A Self Invested Personal Pension Scheme (SIPP) + Holiday allowance of 25 days plus bank holidays + Flexible working from our office or your home **Health & support** + Private healthcare plan (including pre-existing conditions) + Life assurance + Group Income Protection **Other benefits** + Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications + Employee assistance programme for employee wellbeing + Discounts on various products and services **This isn't just a position, it's a pivotal role in shaping our industry** At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day. You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance. **Next steps for you:** **Think we'd be a great match? Apply now – we want to hear from you.** If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between. Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). \#LI-REMOTE Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. **Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**