By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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Claims Administrator

Job Location: United KingdomJob Type: PermanentRemuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for a Claims Administrator to join our team, supporting the smooth and efficient handling of insurance claims.

As a Claims Administrator, you will play a key role in the early stages of the claims process. You’ll be responsible for managing shared mailboxes to ensure timely responses and efficient task allocation.

You will accurately allocate and set up new claims in the system, retrieve and upload policy schedules from client platforms, and maintain detailed diary entries to support timely follow-ups and actions.

General administrative support will be a key part of your day-to-day duties, alongside delivering excellent customer service through clear and professional communication. Your ability to prioritise tasks effectively and maintain a high level of attention to detail will be essential in ensuring smooth operations and a positive experience for clients and colleagues alike.

This is a great opportunity for someone with strong administrative and organisational skills who enjoys working in a fast-paced environment. No insurance qualifications are required—just a proactive attitude, a commitment to excellent customer service, and a willingness to learn.

The skills you will have when you apply:

Strong administrative skills with a keen eye for detailExcellent organisational and time management abilitiesConfident communicator with a customer-focused approachAbility to work independently and as part of a teamComfortable using digital systems and learning new toolsPrevious experience in an office or customer service environment is desirable

The skills that will be developed once working:

We will provide all the Sedgwick specific training you need to thrive in this roleWe can support you with professional qualifications and development

What we’ll give you for this role:

Remuneration & more

Competitive salary taking into account skills, experience and qualificationsA Self Invested Personal Pension Scheme (SIPP)Holiday allowance of 25 days plus bank holidaysFlexible working from our office or your home

Health & support

Private healthcare plan (including pre-existing conditions)Life assuranceGroup Income Protection  

Other benefits

Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applicationsEmployee assistance programme for employee wellbeing  Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.

You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.

Next steps for you:

Think we'd be a great match? Apply now – we want to hear from you.

If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

#LI-REMOTE

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.