Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Account Executive at McGriff, a division of Marsh McLennan Agency (MMA).

 

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

 

A day in the life.

As our Claims Account Executive on the Commercial team, you'll support Producer by providing high level expertise, technical detail, and client service to clients and account teams.

This is a hybrid or remote role located in our Southeastern USA region.

Specific responsibilities include:

1. Develop, foster strategic client relationships, understanding client's business sufficiently to provide studies and recommendations focused on specific client needs, ensuring accuracy, timeliness of client related communications.

2. Handle all claims within the upper and Jumbo segments with little direct supervision.

3. Enhance McGriff Insurance Services Inc.'s relations with key customers; and assist in the direction of carrier-provided claim adjusting services.

4. Confirm coverage and accurately manage claims to positive outcomes for assigned clients.

5. Ability to develop and produce coherent and comprehensive written responses to reservation of rights letters and coverage denials.

6. Provide educational presentations to both internal and external clients on various policies, coverages, risk management issues and emerging risk.

7. Aide Claim Manager as a resource by mentoring and developing internal consultants.

8. Conduct studies for clients in areas such as: (select as appropriate to the position) Cost of Risk Containment and Claim Mitigation.

9. Communicate effectively with clients and service team, so as to maintain highest level of client satisfaction with McGriff.

10. Participate in the development and review of service plans.

11. Identify, pursue appropriate business development opportunities with new and existing clients.

12. Maintain knowledge of insurance/risk management-related technical developments and claim trends, ensuring that client studies reflect best current thinking.

13. Support sales and service marketing efforts related to account renewals and new business opportunities.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

1. Bachelor's degree or equivalent work experience2. Ten years of experience in a claim adjusters role or broker claim consulting role3. Insurance Adjuster's License and licensed in accordance with local requirements4. Multi-line claim experience5. In-depth understanding of claim best practices and able to read and interpret complicated policies and insurance contract6. Understand and apply computer and communications technology applicable to the position7. Superior writing skills to convey and explain complex issues and ideas8. Excellent deductive reasoning skills and problem solving abilityPreferred Qualifications:1. Experience in insurance carrier underwriting2. Continuing Education and professional associations to stay abreast of insurance claims matters3. Prior brokerage experience4. Associate in Risk Management (ARM) or Associate in Claims (AIC) designation.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

 

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

Comprehensive insurance plan including health, dental and life insurance.Generous time off, including personal and volunteeringTuition reimbursement and professional development opportunitiesHybrid WorkCharitable contribution match programsStock purchase opportunities

 

To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/

For careers at McGriff visit: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

https://www.linkedin.com/company/mcgriffhttps://www.linkedin.com/company/marsh-mclennan-agencyhttps://www.instagram.com/lifeatmma/https://www.facebook.com/LifeatMMAhttps://twitter.com/marsh_mma

 

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

 

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#MCGRIFF

Leads high visibility meetings such as annual meetings with moderately complex clients and manages relationships with clients (including account management of very large accounts).