Chubb is looking for a Claim Supervisor for a team of Field Property Adjusters in the Northeast. 

DESCRIPTION 

This position will be responsible for the administrative management, staff development and technical claim results for one unit of field property claim adjusters located in the Northeast.  The individual will be responsible for delivering excellent financial and service results as well as a high quality product.  The position will also be responsible for developing staff, succession planning and executing strategies to achieve goals and objectives. The ideal candidate will be responsible for the efficient and consistent delivery of service to our customers and business partners that meets or exceeds Chubb's standards and complies with all applicable statutes/regulations within the assigned jurisdiction(s).

KEY RESPONSIBILITIES

The candidate must be both service-oriented and results-driven and must also possess excellent administrative, leadership and organizational skills.  Candidate must be able to make timely and appropriate decisions.  Experience in performance management, salary administration, training, staff development, and succession planning is a strong plus.  Must be an articulate communicator who is interested in helping others achieve corporate and personal objectives.  A strong knowledge of Chubb's systems, procedures, claims-handling philosophy and claims-handling requirements and protocols are necessary.  Candidate must be able to manage business relationships with internal/external customers and investigate/resolve issues and/or complaints in a fair and equitable manner.

A minimum of 5 years property claims handling experience is required. Demonstrated management or leadership capabilities required. Extensive Personal and Commercial coverage/contract knowledge. Working knowledge of jurisdiction is desired. Bachelor’s degree or equivalent education. Designations from CPCU, SCLA, AIC, etc. are a plus. Strong analytical and investigative skills. Superior verbal and written communication skills, including large-group presentation skills.