**Overview** At PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with its own leadership team and dedicated budget. Our Science & Technology directorates include National Security, Earth and Biological Sciences, Physical and Computational Sciences, and Energy and Environment. In addition, we have an Environmental Molecular Sciences Laboratory, a Department of Energy, Office of Science user facility housed on the PNNL campus. The National Security Directorate (NSD) drives science-based, mission-focused solutions to take on complex, real-world threats to our nation and the world. The PNNL Field Intelligence Element (FIE) is an intelligence component of the Department of Energy (DOE) Office of Intelligence and Counterintelligence Field Intelligence Enterprise. The FIE Operations Division, part of the National Security Directorate, is comprised of a cohesive team of leaders stewarding the capabilities and resources of the FIE in support of Pacific Northwest National Laboratory, DOE, and other sponsors. The FIE is compliant, strategically proactive, and customer service oriented and offers efficient services and resources to support the FIE mission. **Responsibilities** **_This position will be onsite 5 days a week in Richland, WA._** Protecting U.S. residents and visitors is among our nation’s highest priorities. As adversaries gain access to increasingly sophisticated technologies, the threat landscape continues to evolve—from cyber intrusions to weapons of mass effect. The Pacific Northwest National Laboratory (PNNL) plays a key role in safeguarding national security by leveraging our researchers, tools, and technologies to protect critical infrastructure, secure sensitive information, and advance nonproliferation goals. PNNL’s national security mission is supported by a deep foundation in advanced computing, threat analysis, and systems engineering. As part of this mission, we are seeking a Citrix VDI Engineer to join our high-performance IT team to support secure, scalable, and resilient virtual desktop infrastructure (VDI) environments vital to mission success You are a systems engineer with specialized experience in Citrix VDI technologies, passionate about building and supporting robust desktop virtualization environments. You bring deep technical knowledge, strong troubleshooting skills, and a creative mindset to every challenge. Your ability to work across disciplines, communicate effectively, and mentor others sets you apart. You thrive in a fast-paced, high-tech environment and consistently act with integrity, collaboration, and a commitment to excellence. Your key responsibilities and accountabilities as a Citrix VDI Engineer would include: + Administering and supporting Citrix Virtual Apps and Desktops (CVAD) environments, including provisioning, performance tuning, and troubleshooting of virtual desktops and published applications. + Managing and maintaining Citrix infrastructure components (Delivery Controllers, StoreFront, Citrix Gateway, Director, and Studio). + Performing OS image management and application layering using Citrix Machine Creation Services (MCS) or Provisioning Services (PVS). + Implementing security hardening and compliance standards, including DISA STIG requirements for virtualized Windows environments. + Diagnosing and resolving end-user issues and performance bottlenecks across virtualized desktops and associated infrastructure. + Collaborating with infrastructure teams to integrate VDI with Active Directory, Nutanix AHV, networking, and storage platforms. + Monitoring system performance and capacity planning to ensure optimal uptime and scalability. **Qualifications** Minimum Qualifications: + BS/BA and 2 years of relevant experience -OR- + MS/MA -OR- + PhD Preferred Qualifications: + Experience designing, deploying, and administering Citrix VDI environments (Citrix Virtual Apps and Desktops, Citrix Workspace, StoreFront, and Gateway). + Strong experience with Windows 10/11 and Windows Server 2019/2022 in virtualized environments. + Familiarity with Nutanix AHV platform. + Proficiency in Active Directory, Group Policy, and user profile management. + Experience with FSLogix, Citrix Profile Management, or other profile/container solutions. + Understanding of network fundamentals, including DNS, DHCP, and switch/patch configurations. + Familiarity with endpoint security, vulnerability management, and security compliance frameworks (e.g., STIGs). + Experience with scripting or automation tools (e.g., PowerShell). + Active Federal DOE security clearance. **Hazardous Working Conditions/Environment** Not Applicable **Additional Information** This position requires the ability to obtain and maintain a federal security clearance. Requirements: + U.S. Citizenship + Background Investigation: Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified matter in accordance with 10 CFR 710, Appendix B. + Drug Testing: All Security Clearance positions are Testing Designated Positions, which means that the candidate selected is subject to pre-employment and random drug testing. In addition, applicants must be able to demonstrate non-use of illegal drugs, including marijuana, for the 12 consecutive months preceding completion of the requisite Questionnaire for National Security Positions (QNSP). Note: Applicants will be considered ineligible for security clearance processing by the U.S. Department of Energy until non-use of illegal drugs, including marijuana, for 12 months can be demonstrated. **Testing Designated Position** This position is a Testing Designated Position (TDP). The candidate selected for this position will be subject to pre-employment and random drug testing for illegal drugs, including marijuana, consistent with the Controlled Substances Act and the PNNL Workplace Substance Abuse Program. **About PNNL** Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them! At PNNL, you will find an exciting research environment and excellent benefits including health insurance, and flexible work schedules. PNNL is located in eastern Washington State—the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab’s campus is only a 45-minute flight (or ~3 hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs. **Commitment to Excellence and Equal Employment Opportunity** Our laboratory is committed to fostering a work environment where all individuals are treated with fairness and respect while solving critical challenges in fundamental sciences, national security, and energy resiliency. We are an Equal Employment Opportunity employer. Pacific Northwest National Laboratory considers all applicants for employment without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws. We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at careers@pnnl.gov . **Drug Free Workplace** PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs. If you are offered employment at PNNL, you must pass a drug test prior to commencing employment. PNNL complies with federal law regarding illegal drug use. Under federal law, marijuana remains an illegal drug. If you test positive for any illegal controlled substance, including marijuana, your offer of employment will be withdrawn. **Security, Credentialing, and Eligibility Requirements** In accordance with Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, new employees are required to obtain and maintain a HSPD-12 Personal Identity Verification (PIV) Credential. To obtain this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last year. This includes marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws. For foreign national candidates: If you have not resided in the U.S. for three consecutive years, you are not eligible for the PIV credential and instead will need to obtain a favorable Local Site Specific Only (LSSO)risk determination to maintain employment. Once you meet the three-year residency requirement, you will be required to obtain a PIV credential to maintain employment. **Mandatory Requirements** Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a “country of risk” without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries, you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment. **Rockstar Rewards** Employees and their families are offered medical insurance, dental insurance, vision insurance, health savings account, flexible spending accounts, basic life insurance, disability insurance*, employee assistance program, business travel insurance, tuition assistance, supplemental parental bonding leave**, surrogacy and adoption assistance, and fertility support. Employees are automatically enrolled in our company funded pension plan* and may enroll in our 401k savings plan. Employees may accrue up to 120 vacation hours per year and may receive ten paid holidays per year. * Research Associates excluded. **Once eligibility requirements are met. Click Here For Rockstar Rewards (https://careers.pnnl.gov/rockstar-rewards) **Notice to Applicants** PNNL lists the full pay range for the position in the job posting. Starting pay is calculated from the minimum of the pay range and actual placement in the range is determined based on an individual’s relevant job-related skills, qualifications, and experience. This approach is applicable to all positions, with the exception of positions governed by collective bargaining agreements and certain limited-term positions which have specific pay rules. As part of our commitment to fair compensation practices, we do not ask for or consider current or past salaries in making compensation offers at hire. Instead, our compensation offers are determined by the specific requirements of the position, prevailing market trends, applicable collective bargaining agreements, pay equity for the position type, and individual qualifications and skills relevant to the performance of the position. **Minimum Salary** USD $97,900.00/Yr. **Maximum Salary** USD $146,900.00/Yr.