**Introduction** Enjoy Big Challenges ? Come to work for the Office of the Chief Information Security Officer ( CISO ) and help meet the global challenges of securing one of the largest corparations in the world. We are looking for innovative and enthusiastic individuals to join our team. **Your role and responsibilities** · The IBM CISO Security Operational Services team is seeking network engineers that enjoy solving problems and working on cloud-based environments. Qualified candidates will have strong network troubleshooting skills, drive to ensure robust network performance, and support secure communications with a high number of connected customers. · The role requires excellent collaboration with team members and other IT organizations to successfully support the suite of tools offered by the team. · Understand requirements and build connectivity following the security architecture. · Diagnose and troubleshoot network issues. · Effectively communicate with customers and partners via phone, chat and case tickets regarding technical issues. · Perform day-to-day operations and management of Firewall, VPN, and Load Balancer devices and supporting infrastructure services (e.g. Linux OS, Active Directory DNS, Cloud Services, add-on network services). · Suggest and propose architectural changes to improve efficiency. · Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles. · Network Engineering and Operations skills with experience in leading Network and Security platforms. · Lead efforts to design and implement core network & security technologies in Cloud Datacenter and VPC environments. · Subject Matter Expert in designing and implementation of network segmentation in complex environments with multi-tier applications. · Manage and troubleshoot Network Routing, Switching, Security Firewall, load balancing and Proxy technologies. **Required technical and professional expertise** · 2+ years’ experience working in the cloud computing industry with focus around networking, firewalls, network automation. · 2+ years’ experience troubleshooting complex issues using problem determination best practices. · Bachelor’s degree in Networking, Computer Science, Information Technology, Electrical/Computer Engineering or a similar field. · Experience in AWS, IBM Cloud, or other cloud providers. · Network protocols/technologies: Internet Protocol Security (IPSec VPN), Server Load Balancing, IPv4/6, Border Gateway Protocol (BGP), OpenVPN. · Cisco, Juniper, Fortigate, or other firewall/router knowledge. · Citrix ADC, F5 Big-IP, or other Load Balancer knowledge · Troubleshooting with Wireshark/tcpdump. · System Administration: Linux, Shell/Python/Perl scripting, Active Directory/LDAP, DNS. **Preferred technical and professional experience** * Proven oral and written communications, interpersonal and human relations skills. * Experience in vRouter/VyOS is plus. * Understanding of Cloud-based software development and deployment automation using technologies such as Openshift, Kubernetes, Istio, Calico, Terraform, Ansible. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.