Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases.
This role covers the development of Cloud Infra solution architecture designed to meet specific needs and works as a part of a Domain team and contains the definition of an architecture which comprises an integration design and specification of products and / or services which makeup the solution.

 

Bachelor’s degree in Engineering, Computer Science, or a related field (Master’s preferred)5+ years of hands-on experience in cloud architecture and solution design, with a strong focus on Kubernetes-based platforms such as OpenShift (OCP) or AWS EKSProven expertise in designing and architecting scalable, secure cloud solutionsStrong troubleshooting skills in Kubernetes environmentsFamiliarity with Nokia Cloud Platform (NCP) or other Telco cloud blueprints is a plusExperience with infrastructure-as-code tools such as Crossplane, Terraform, or CloudFormationKnowledge of CI/CD pipelines and automation technologiesScripting skills in Bash or Python are an advantage

  Develops customer specific cloud architecture (Openshift Container Platform, AWS EKS, etc..) and high-level solution design (HLD) to cover application (CNF) requirements.Develops the LLD (Low Level Design) in close partnership with Network planning / application (CNF) design team and Customer.Good understanding of network design and the ability to support the IP Planner with Cloud IP connectivity requirements. Hands-on delivery & troubleshooting skills: lead hands-on deployment and troubleshooting efforts, working closely with integration teams to resolve complex cloud delivery issues. Applies solution architecture standards processes and principles, to create and maintain a solution's integrity over time, including verification that the solution meets the client’s requirements. Provides direction and sets expectations for creation of new business opportunities (CRs) and evaluates new technology solutions. Acts as a Cloud subject matter expert within a delivery project, providing technical leadership and guidance across delivery projects.