职位内容
• 负责约18间客舱的日常清洁
• 根据要求，清洁公共场所，厕所和接待区
• 正确处理客人洗衣
• 管理和交还已清洁的衣物和制服
• 谨慎处理所有的清洁产品，材料和设备
• 轮流交换洗衣工作，包括洗涤，熨烫，折叠
• 在分配的客舱，派送每日日程，礼品订单和夜床服务
• 在登船日欢迎和伴随客人到客舱
• 检查和报告上司或前台客舱的技术缺陷
• 在登船和离船日负责客人行李的托运、看管及分发
• 按照公司的程序清单，盘点存货
• 在开始和结束巡航季时，准备开船和闭船事宜
• 如上司指令，需协助其他部门
• 根据公司的标准和HACCP规则工作
• 参与载荷
• 正确存储库存；建立标准水平
• 积极参与船上的培训计划
任职要求
• 至少两年四或五星级酒店的工作经验
• 有国际/船上工作经验者优先
• 良好的普通话，英语或其他语言技能者优先
• 服务为导向，以客为本，注重细节
• 个性积极，专业的外表
• 灵活、抗压能力强，有团队合作精神，信守承诺
ASSIGNMENTS/RESPONSIBILITIES
• Daily cleaning of approximately 18 staterooms
• Cleaning of public areas, toilets and reception area according to requirements
• Correct handling of guest laundry
• Control and distribution of externally cleaned laundry and uniforms
• Correct and careful handling of all cleaning products, materials and housekeeping equipment
• Rotating laundry duty incl. washing, ironing and folding activities
• Distribution of daily programs, gift orders and turndown services in allocated staterooms
• Welcoming and escorting guests to their staterooms on embarkation day
• Checking and reporting technical defects of staterooms to the supervisor / reception
• Luggage duty on embarkation and disembarkation day
• Conduction of stock takes; inventory according to company procedures
• Preparation of opening and closing ships at start and end of season
• Assistance in other departments upon instruction from supervisors (if required)
• Performance according to company standards and HACCP rules
• Participation in loadings
• Correct storage of stock; establishing of par levels
• Active participation in onboard training programs
QUALIFICATION PROFILE
• Min 2 years working experience in 4-5 Stars hotel.
• International experience / experience onboard a ship is an asset
• Good Mandarin skills, English or other languages are an asset
• Ability to work independently, service-oriented and guest focused
• Positive Personality, neat appearance
• Flexibility and stress resistance, team player, commitment