职位概况
调酒师/酒吧主管需根据维京外展中国市场专业服务标准(VRC PSO),确保酒吧、观景廊和日光甲板的友善服务和专业化,为客人带来最大的满意度。
职位内容
• 监管和支援酒吧,观景廊和日光甲板的服务,提供专业、热情、销售为主的饮食服务
• 根据公司标准程序作业(如菜单,装饰,外观)
• 组织、管理、激励和培训酒吧团队(2至4名员工)
• 组织与负责船上的餐饮相关的项目和特殊事件
• 按照公司标准为客人提供饮料
• 按照公司标准,负责每天鸡尾酒的创新
• 与行政总厨和餐饮经理合作,准备和摆设在观景廊的咖啡厅午餐
• 按照危害分析和关键控制点(HACCP),确保在酒吧、茶水间、观景廊、日光甲板的绝对清洁和有秩序
• 需控制酒吧的成本在预算范围之内
• 与餐饮经理合作,组织每周存货订购事宜
• 负责记录酒吧日常营业收入
• 按照公司的程序清单,盘点存货
• 在开始和结束巡航季时,准备开船和闭船事宜
• 正确存货量;建立标准水平
• 在登船和离船日负责客人行李的托运、看管及分发
• 参与载荷
任职资格
• 至少两年四或五星级酒吧运营的专业经验
• 国际/船上工作经验者优先
• 精通普通话,会英语和其他语言技能者优先
• 优秀的管理、组织和沟通能力
• 良好的饮品知识(葡萄酒,鸡尾酒等)
• 灵活性和抗压能力强,有团队合作精神,信守承诺
• 能独立工作,服务为导向,以客为本
• 积极的个性,整洁的外表
PURPOSE OF POSITION
You ensure a friendly and professional beverage service in the bar, lounge and on the sundeck to the fullest satisfaction of our guests and in accordance with Viking China Outbound Standards.
ASSIGNMENTS/RESPONSIBILITIES
• Supervision and support of a professional welcoming and sales orientated service in bar, lounge and on the sundeck
• Operation of bar procedures according to company standards (e.g. menus, decoration, appearance)
• Organization, management, motivation and training of bar team (2 to 4 crews)
• Organization and execution of F&B related ship functions and special events
• Serving drinks in accordance with company standards
• Creation of daily cocktails in accordance with company standards
• Preparation and set up of Café Lunch in the lounge in corporation with Executive Chef and Food & Beverage Manager
• Ensuring highest level of cleanliness within bar, pantry, lounge, sundeck in accordance with HACCP standards
• Cost control for bar in accordance with the budget
• Establishing of weekly stock order in cooperation with Food & Beverage Manager
• Responsible for the daily tallying of the bar revenue
• Conduction of stock takes; inventory according to company procedures
• Preparation of opening and closing ships at start and end of season
• Correct storage of stock; establishing of par levels
• Luggage duty on embarkation and disembarkation day
• Participation in loadings
QUALIFICATION PROFILE
• Min. 2 years professional experience in 4 or 5* bar operation
• International experience / experience on a ship is an asset
• Excellent Mandarin skills, English or other languages are an asset
• Excellent management, organizational and communication skills
• Very good beverage knowledge (wines, cocktails etc.)
• Flexibility and stress resistance, team player, commitment
• Ability to work independently, service-oriented and guest focused
• Positive personality, neat appearance